Project Manager

Role Summary We are looking for a Project Manager to run software projects ,keep delivery on track, maintain project documentation, and be the main point of contact for clients on project- related matters. Key Responsibilities 1. Project Planning & Delivery  Plan, schedule and track project development  Define scope, milestones, timelines and resource allocation  Make sure projects are delivered on time, within scope and to quality standards 2. Jira Management  Create and maintain epics, stories, tasks and sprints in Jira  Keep ticket status, estimates and assignees updated daily  Run sprint planning, daily stand-ups, reviews and retrospectives  Generate Jira dashboards and reports for management 3. Project Documentation  Prepare and maintain project plans, BRD/FRS, SOWs, RACI and project charters  Maintain MOMs, status reports, change request logs, risk and issue logs  Prepare UAT documents, release notes and project closure reports 4. Client Coordination  Act as the clients point of contact for project-related discussions  Conduct regular status calls and share progress updates  Handle change requests, scope discussions and escalations  Manage client expectations and follow up on approvals and dependencies 5. Team Coordination  Coordinate with developers, QA, BA, designers and support teams  Remove blockers, track task ownership and ensure accountability  Review team workload and flag resourcing gaps 6. Risk, Quality & Reporting  Identify, track and mitigate project risks early  Monitor budget, effort and timeline variance
 Share weekly/monthly project health reports with management Additional Responsibilities
 Requirement gathering support and sign-off tracking  Release and deployment coordination, including go-live and post-go-live support  Effort estimation and resource planning  Tracking KPIs: on-time delivery, sprint velocity, bug leakage, client satisfaction  Process improvement and maintaining PM templates/standards  Mentoring junior team members/coordinators Required Skills  3+ years of project management experience in software/IT projects  Strong hands-on knowledge of Jira (boards, workflows, filters, dashboards); Confluence is a plus  Good understanding of Agile/Scrum and Waterfall methodologies  Excellent written and verbal communication, including client-facing emails and calls  Strong documentation skills  Good knowledge of SDLC  Problem-solving, negotiation and time management skills Good to Have  PMP / CSM / PMI-ACP / PRINCE2 certification  Experience with client-facing delivery and international clients  Exposure to MS Project, Excel dashboards or Power BI  Technical understanding of web/mobile applications and APIs  Experience in IoT/telematics/fleet or enterprise software domains Education Bachelor;s degree in Engineering, IT, Computer Science or a related field (MBA is a plus)