About this role
- The candidate provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of K&S equipment and systems.
- Day-to-Day activities include:
- On site installation of equipment including new equipment, upgrades and also system relocation
- Providing troubleshooting for both hardware and software.
- Providing responsive telephone and email support, ensuring customers' successful use of equipment
- For this job, the candidate will need to have an Engineering degree/Technical Study and be familiar with the technical aspects of equipment. He / She should also have a strong interest in problem solving and have excellent communication skills.
Knowledge & Experience requirements
- No Working Experience Required
- General equipment knowledge and can read basic mechanical and electrical drawing
- Basic machine knowledge
Education Requirements
- Degree/Technical study in Engineering Discipline - Preferably in Engineering/ Electrical/ Mechanical
Other Requirements
- Strong Problem-Solving Skills
- Excellent communication skills
- Strong written and verbal communication skills in required language
- Willing to travel to customer sites within the region/country
- Valid driver’s license
Company overview:
Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.
Please refer to the website for more details: www.kns.com .
Kulicke & Soffa Suzhou Ltd, established in 2002 in Suzhou, Jiangsu province, China, is the primary manufacturing center for K&S' consumable products and an important R&D center for dicing blades and software.