VP Product

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What We Do...

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the VP Product Role...

Build the next hotel technology business. We are looking for a product entrepreneur to lead a digital- and AI-first build. Bring the product experience, resourcefulness and commercial drive of a founder who has built a B2B or B2C business from zero to tens of millions in revenue.

You will turn customer problems into a compelling proposition, build and test the product and business model, and establish a repeatable path to growth. Combine direct work with the ability to assemble and lead a small, highly capable team.

SiteMinder helps hoteliers attract, reach and convert guests online. Our product philosophy is Powerfully simple: expand what customers can achieve while keeping the experience intuitive and easy to use.

Your mandate and resources

Lead new lines of business builds and pivots, drawing on our customer relationships and SiteMinder’s hotel-commerce capabilities where they accelerate outcomes. You will have a dedicated team and engineering capacity from day one. Own the venture proposition, product direction, business model and investment choices.

Work with the CPO to set the ambition, investment milestones and measures of success. Make clear decisions about what to build, test, scale, change or stop, using customer evidence and commercial results.

What you will do...

- Find and validate the opportunity. Spend time with customers and prospective users, identify underserved needs, test willingness to pay and shape a differentiated proposition.
- Build a digital- and AI-first business. Design the product, customer journey and operating model around digital distribution and AI-enabled experiences. Use AI to improve customer outcomes and the economics of serving them.
- Personally build, test and learn. Create working prototypes, run experiments and win early customers. Stay close to the details that determine whether the proposition works.
- Establish product–market fit and repeatable growth. Own pricing, packaging, acquisition, activation, retention and expansion. Test distribution channels and develop a scalable route to market with commercial partners.
- Own venture economics and investment decisions. Track revenue, customer acquisition cost, retention, lifetime value, margins and payback. Allocate resources to the opportunities with the strongest evidence and potential.
- Build and lead the team. Bring product, design, engineering, AI and commercial expertise together around clear outcomes, rapid learning and personal accountability.

What you have...

- A proven founder track record. You have founded or co-founded and scaled a B2B business serving SMEs or a B2C business from zero to tens of millions in revenue. You can explain the revenue trajectory, business model, unit economics, product roadmap and decisions you personally made at each stage.
- Experience across the venture lifecycle. You have found an initial market, won early customers, established product–market fit and built repeatable distribution and growth.
- Hands-on AI fluency. You personally use AI to build prototypes, test propositions and improve products or operations. You can demonstrate what you made, what you learned and how you checked the quality of the result.
- Strong product and commercial judgement. You connect customer insight, intuitive digital experiences, pricing and distribution to revenue, retention and sustainable economics.
- Resourcefulness and leadership. You make progress through uncertainty, recruit and develop strong people, and know when to persist, pivot or stop. You can work with an established company’s capabilities and stakeholders while maintaining venture speed and accountability.
- Hotel, travel or hospitality experience is valuabl e. We also welcome founders from other B2B SME or B2C sectors who can demonstrate how they learn a market quickly and translate that learning into a successful business.

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Bring your founder experience to a new venture in hotel technology, with access to SiteMinder’s customer knowledge, industry relationships and product and engineering capabilities. This is an opportunity to shape the proposition, build the business and lead its growth.

Bring examples of the business you founded, its journey from zero to tens of millions in revenue, the choices you personally made and what you learned along the way. We will explore both your commercial track record and your ability to build and test with AI. Sanitised examples are welcome.

Our Perks & Benefits…

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Flexibility to work in a Hybrid model (3 days in-office)

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement
   
Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.
 
When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.