AI Engineer

Job Family

Information Technology
## Career Stream

IT Technical/Specialists

Job Purpose

To identify opportunities within our Unit of Work and the respective systems where applicable Automation & Agentic AI can be used to optimize our systems, improve processes and create effeciencies using AI technology. To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are following current governance and legislation and provide IT leadership based on IT and business acumen.

Job Responsibilities

- The incumbent will build, support and evolve intelligent systems that drive Technology & Business improvement, automation and workflow efficiency.

- Design, develop, and operationalize AI-powered solutions that optimize the end-to-end Collections and Recoveries Unit of Work.

- Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies.

- Stay abreast of developments in field of expertise, ensuring personal and professional growth.

- Understand and embrace the Nedbank vision and values, leading by example.

- Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements.

- Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided.

- Break down components of end to end design and defined logical units of work.

- Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design.

- Ensure test strategy covers full end to end design.

- Provide integration solutions and validate the technical component design.

- Review and approve component designs.

- Consult on the resolution of high impact problem solving across.

- Build end to end design and release to stakeholders.

- Ensure alignment to IT strategy to architecture roadmaps.

- Lead end to end design on project.

- Ensure awareness of Group Technology initiatives and standards. Support the achievement of the business strategy, objectives and values.

- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team.

- Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses.

Essential Qualifications - NQF Level

- Advanced Diplomas/National 1st Degrees

Preferred Qualification

- Emerging Technology- AI and Cloud (Azure) certifications

Essential Certifications

- Accredited where formal expert certification on technology is available
JMP or MMP or equivalent

Minimum Experience Level

- Over 10 years of experience in IT engineering, software development, data engineering, or solutions architecture

- Core AI & Data Skills

Machine Learning (ML) – model development and deployment.

- Natural Language Processing (NLP) – email and document parsing.

- AI Builder / Copilot Studio – Power Platform AI tools.

- Data Engineering – ETL pipelines, cleansing and enrichment.

- Prompt engineering and LLM Operations- especially for building, fine-tuning, and deploying LLM-powered solutions.

- Model Evaluation, Observability & Responsible AI- experience with model monitoring, drift detection, explainability and responsible AI practices (bias detection, fairness, transparency).

- Integration & Automation

Power Automate / Power Apps – workflow orchestration.

- RESTful APIs

- Azure Functions / Logic Apps – serverless automation.

- Kafka/Elastic/Queue skills

- Backend & Cloud

Cloud Platforms – Azure (preferred), AWS.

- Dataverse / D365 – data modelling and integration.

- Java / .NET – backend development.

Technical / Professional Knowledge

- Banking knowledge
- Business Acumen
- Business writing
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Cluster Specific Operational Knowledge
- Mentoring
- Information Technology concepts
- System Development Life cycle(SDLC)
- Role relevant related technologies
- Service orientated Architecture (SOA)
- IT Solutions Architecture
- IT Infrastructure Architecture
- Knowledge across multiple technologies
- IT Risk and security principes
- Usability and GUI techniques
- Multiple operating system
- Systems Analysis and design

---------------------------------------------------------------------------------------

Please contact the Nedbank Recruiting Team at +27 860 555 566