Purchase Order Administration Vendor Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Quality

Job Sub Function:
Customer/Commercial Quality

Job Category:
Professional

All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Job Description:

PO Administration Responsibilities

- Receive and review PO creation requests submitted by requestors through Salesforce (SFDC) cases (Category: General GSHR; Subcategory: Vendor Management; External Case ID: PO Admin) and confirm the required PO template is attached and complete.
- Return incomplete or inaccurate requests to the requestor and follow up until all required details are provided.
- Create purchase requisitions (PR) in eMP and route them to the designated approver for approval.
- Create the purchase order (PO) in eMP once the PR is approved and email the PO number to the supplier.
- Receive supplier invoices and send them to Procurement for processing.
- Create the goods receipt (GR) after goods or services are delivered, so the PO can be closed and the supplier paid.
- Track PO status, follow up on open PRs and POs, and keep accurate case and PO records.
- Ensure all PO activities follow company policy, procurement guidelines, and audit and compliance requirements.
- Provide guidance to requestors on how to submit complete PO requests.

Local General Services (LGS) Responsibilities

- Manage local general services vendor for LATAM, serving as point of contact of Local General Services for J&J stakeholders.
- Maintain strong working relationships with vendor and make sure they meet SLA Targets
- Act as a catalyst to resolve issues, connect the right stakeholders.
- Monitor vendor performance and flag service, cost, or compliance concerns to LGS leadership.
- Act as the point of escalation for LATAM local general services issues.
- Coordinate with LGS team members, vendor and stakeholders.
- Identify recurring issues and recommend process improvements and keep process documentation and job aids up to date.

Required Years of Related Experience:  2-3 years previous business process / business operations experience

Required Knowledge, Skills and Abilities :

- Strong attention to detail, organizational and time management skills.
- Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes.
- Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.
- Fluency in English (written & oral) is required.
- Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity.

Preferred Qualifications

Preferred Minimum Education : Bachelor’s Degree

Preferred Area of Study: Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Preferred Knowledge, Skills and Abilities :

- Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred.
- Proficiency in English (written and oral) and one other language for the respective region supported, may be preferred.

#GSFBogota

Required Skills:

Preferred Skills:
AI Judgement Integration, Business Behavior, Compliance Management, Continuous Improvement, Data Analysis, Data Compilation, Detail-Oriented, Execution Focus, Goal Attainment, Internal Controls, Issue Escalation, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Report Writing