About this role
Come Work With Us!
Are you interested in gaining hands-on experience while pursuing your college degree? If you’re eager to build professional communication skills, learn customer service fundamentals, and gain exposure to real-world business systems, this internship is a great opportunity to grow your confidence and capabilities. Interns will work closely with experienced team members and receive training and guidance as they develop skills in customer interaction, problem-solving, and internal processes.
What You'll Do:
- Assist with reviewing and managing incoming customer and internal requests
- Support customer inquiries related to orders, documentation, and shipping timelines
- Participate in handling customer phone calls and email correspondence with guidance
- Communicate with sales representatives and internal teams to help resolve inquiries
- Assist with preparing customer quotes using established tools and processes
- Create and update customer records within internal systems (e.g., CRM software)
- Maintain accurate documentation and assist with reports or tracking tools
- Learn how customer concerns are evaluated and routed for resolution
- Participate in team meetings, training sessions, and process discussions
Do You Have?..
- Strong written and verbal communication skills
- Basic math skills, including pricing and percentages
- Working knowledge of Microsoft Word and Excel
- Strong organizational skills and attention to detail
- Professional attitude and willingness to learn new systems