About this role
Marketing Statement:
TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan's oldest insurer and one of the largest insurance groups in the world. With 365 subsidiaries, the Tokio Marine Group has offices in 57 countries & regions and approximately 51,000 employees worldwide, as of March 2025.
($25.00 - $34.00 per hour)
Job Summary :
Provide clerical support to counsels and examiners in claim handling. Open new claims, record files and other matters. Coordinate all PL related claim functions. Provide support on Division projects and objectives.
Job Summary :
- Input new policies, insured codes, product data, and business parties into the system. Print out policies from Virtual Policy for counsels and examiners.
- Assist PL examiners/counsel opening new PL claims.
- Provide support on claims organization, data, reserve project, openings and closings.
- Assist in supporting Inventory and Reserve projects.
- Set up and close (entering reserve changes, assigning with claim numbers; fixing errors).
- Assist PL management, examiners, and counsel with special client related projects and claim review presentations.
- Handle closing litigated files after settlement, follow up with vendors, prepare closing status report.
- Update and maintain data in PL System including input of case budgets, create budget approval letters, input claim numbers.
- Process ISO Claims reporting.
- Assist in coordinating vendor set up, approval and input into system.
- Assist in generating and updating reports.
- Assist in maintaining SLR Folder.
- Assist with conducting monthly reconciliation.
- Assist in providing weekly Outstanding Diary list to managers, counsel and examiners.
- Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.
- Bill Review – Support the bill review team in processing and auditing invoices.
Other Functions:
- Perform other duties as may be assigned.
- Regular and reliable attendance.
- Coordinate meetings (reserve conference rooms, order food, prepare materials) and manage business travel arrangements.
- Work in a team.
Qualifications:
- College degree preferred
- Good organizational skills
- Good mathematical and analytical ability
- Good oral and written communication skills
- Good grammar, spelling, and punctuation skills
- Proficient PC skills in Microsoft Word and Excel
- Accurate and efficient typing skills
- Ability to work as a team member
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.