Mid-Market Account Manager

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
 
## About The Role

We are looking for an Mid-Market Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

- Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
- Build and maintain strong, long-lasting client relationships
- Measured on added ARR on a quarterly basis
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
- Serve as the lead point of contact for all commercial matters related to their assigned accounts
- Assist with challenging client requests or issue escalations as needed

Requirements

- At least 3+ years of experience in account management or account executive within a SaaS company - MUST
- At least 1 year working within the Israeli market - MUST
- Proven track record of meeting and/or exceeding sales targets and quotas - MUST
- Native Hebrew speaker – MUST
- Proficient in English - MUST
- Experience selling multi-product solution - advantage
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt to changes within a fast paced environment
- Customer- centric & goal oriented
- Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment

If you are a driven and ambitious professional with a passion for sales and business development, we invite you to join our team and contribute to our success in the market.

What monday.com can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

The compensation for this role is structured as approximately 60% base salary and 40% variable on-target earnings (OTE).