About this role
Provides leadership and oversight to the Implementation group. Oversees team efforts to engage with customers to ensure implementation successful application of company products and services. Manages implementation queues, ensuring high quality customer experience and, at the same time, maximizing both utilization of internal resources and revenue activations. Addresses customer issues throughout the deployment process, taking ownership of issues and following through on resolution.
Required Qualifications
Bachelor's Degree or equivalent work experience required. Typically has 6-8 years of experience in Implementation and typically 0-2 years leadership experience. Fluent business English skills (Written and spoken).