About this role
The Supplier Quality Engineer is responsible for the continuous improvement of the organization’s purchased component suppliers. Develops positive relationships with key supplier counterparts and internal functional teams. Identifies opportunities for improvement through the key quality metrics including the supplier performance index, supplier generated downtime, and supplier DPPM. Works in a preventive focused effort to drive supplier improvement identified through supplier audits. Identifies risks associated with key components and suppliers to assure mitigation of those risks as part of new product development, risk assessment and 4M change processes. Assists teams to resolve complex quality problems resulting from SCARS and drives them to closure. Documents all key activities and meets organizational goals and objectives.
Position Responsibilities
May include:
- Analyze supplier quality performance and recommend Quality improvements – meet department objectives.
- Represent the Manufacturing operation in front of suppliers and work with cross functional teams on corrective actions.
- Review and provide technical support for First Article inspection.
- Accelerate the improvement of our Quality Management Systems – includes revise, write procedures, launch and participate in preventative activities like pFMEA, root cause analysis, etc.
- Lead and teach responsible teams on root cause analysis using fishbones, 5-why’s, Zero Defects practices, and process improvement activities.
- Provide support to production and ensure system adherence.
- Responsible for reviewing and approving the engineering changes and documentation changes.
- Effectively communicate verbally and written to suppliers and internal stakeholders.
- Develop strong partnership with Suppliers in regards to their commitment to Daikin Process, Projects, corrective actions and timing.
- Assist Manager/Supervisors as needed.
- Perform additional projects/duties to support ongoing business needs.
Nature & Scope
- Applies advanced knowledge of job area typically obtained through advanced education and work experience.
- Manages projects and processes while working independently and with limited supervision.
- Coaches and reviews the work of lower-level professionals.
- Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions.
Knowledge & Skills
- Strong oral and written English communication skills.
- Experienced problem solving skills and techniques – fishbone, 5-why’s, 8D etc.
- Experience in ISO 9001 & 14001 environments.
- Experience in MS Office apps, and creating reports, charts and tables.
- Prefer experience as internal or lead ISO auditor.
- Above average knowledge and Experience with SPCs and quality techniques.
- Above average understanding about supplier quality function – RMA, SCAR etc.
- Experienced in using AS400 or similar ERP system.
- Basic Project management skills.
- Moderate Engineering spec & drawing standards knowledge.
- Moderate knowledge of product’s life cycle (Drawing Review, Stage Gates, Engineering Change Request. etc).
- Moderate Testing & inspection methodologies & technologies.
- Ability to apply good judgment, strong work ethic, and integrity on the job.
Experience
5 plus years of quality experience
Education/Certification
Bachelor’s degree in an engineering field
People Management
No
Physical Requirements / Work Environment
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To
MANAGER, SUPPLIER QUALITY
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.