Individual Giving Officer

PURPOSE:   To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons giving between $5,000 and $25,000.

ESSENTIAL JOB FUNCTIONS:

- Manages a portfolio of and builds relationships with individual donors giving from $5,000 - $25,000 annually with the purpose of upgrading donors to higher levels for annual and legacy gifts.

- Manages development efforts for special projects and/or other Opera functions, such as the Adler Program, cast parties and more.

- Works with all areas of Development to support multiple special campaigns, including multi-year strategies for annual gifts, signature projects, legacy giving, and endowment needs.

- Provides a high level of donor cultivation, solicitation and stewardship.

- Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.

- Actively participates in the moves management practice.

- Meets ambitious portfolio revenue goals.

SECONDARY FUNCTIONS:

- Works with all areas of Development to support initiatives to identify new prospects for Medallion Society, designated giving and legacy giving.

- Helps manage flow of donors through subscription renewal process.

- Hosts donors at various events and functions.

- Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.

- Partners with all areas of Development to facilitate events and cultivation opportunities.

- Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.

- Performs other job-related duties as assigned.

Qualifications

EDUCATION:

- Bachelor’s degree from an accredited college or university or equivalent work experience.

EXPERIENCE:

- Minimum three (3) years’ experience in nonprofit development, sales or customer service.

PREREQUISITE SKILLS & REQUIREMENTS:

- Knowledge of principles and practices of fundraising and ticketing and patron services.

- Knowledge of performing arts and/or the operatic art form preferred.

- Proven success in managing portfolios of 75 to 150 patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.

- Proficient with Microsoft Office products and database navigation.

- Tessitura revenue management system experience highly preferred.

- Proven track record of identifying, cultivating and soliciting gifts from donors.

- Exemplary diplomacy, problem-solving and teamwork skills.

- Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.

- Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.

- Establish working relationships and interact effectively with a wide range of people internally and externally.

- Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.

- Ability to take initiative and work independently.

- Must maintain a high level of confidentiality.

- Capacity to attend evening and weekend Opera events in the Bay area.

- Must perform the functions of the position in a safe manner.