About this role
PURPOSE: To develop strategies and manage the cultivation and solicitation plan for each individual in an assigned portfolio of donors who primarily give or have the potential to give at least $25,000 annually. In conjunction with the Director of Philanthropy, to manage the Bel Canto Legacy Program and manage the Legacy Giving Manager.
ESSENTIAL JOB FUNCTIONS:
- Develops and implements effective fundraising strategies for 75-100 accounts in an assigned leadership giving portfolio, including creating strategies for identification, qualification, cultivation, solicitation, and stewardship for annual and legacy gifts.
- Determines and maintains accurate gift forecasts for each assigned individual.
- Matches each assigned donors capacity and interest with appropriate Opera programs and priorities for multi-year annual gifts, signature projects and planned giving / endowment needs.
- Works closely with department staff and key volunteers to identify new prospects for annual, capital and endowment funding.
- Provides a high level of donor cultivation, solicitation and stewardship.
- Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
- Meets ambitious portfolio revenue goals.
- In partnership with the Director of Philanthropy, supports the management of the Bel Canto Legacy Program (approximately 40% of time), including:
Provides strategy on legacy prospect identification and stewardship of current planned giving donors
- Coordinates communications and events for society members
- Oversees the branding and marketing of the Bel Canto Society
- Monitors program activity and results
- Manages the Legacy Giving Manager
SECONDARY FUNCTIONS:
- Hosts donors at various events and functions.
- Maintain accurate and up-to-date records of donor contacts and ongoing communication with current leadership donors and prospects via database and hard file notations.
- Provides donor services to patrons, resolving complaints and problems via phone/correspondence.
- Partners with departmental staff to facilitate events and cultivation opportunities.
- Ensures donors are recognized and acknowledged properly.
- Performs other job related duties as assigned.
Qualifications
EDUCATION:
- Bachelors degree from an accredited college or university (preferred) or equivalent work experience.
EXPERIENCE:
- Minimum five (5) years of increasingly responsible experience in the development field, including proven success in face-to-face solicitation of major donors with an outstanding record in closing major and planned gifts.
PREREQUISITE SKILLS & REQUIREMENTS:
- Knowledge of principles and practices of fundraising, and ticketing and patron services.
- Knowledge of performing arts and/or the operatic art form.
- Proven success in managing portfolios of 90+ donors and prospects, and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
- Proficient with Microsoft Office products and database navigation.
- Tessitura revenue management system experience highly preferred.
- Proven track record of identifying, cultivating and soliciting gifts from major donors.
- Exemplary diplomacy, problem-solving and teamwork skills.
- Must be able to set priorities, coordinate multiple projects simultaneously, and meet firm deadlines.
- Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
- Establish working relationships and interact effectively with a wide range of people internally and externally.
- Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for major donors.
- Ability to take initiative and work independently.
- Must maintain a high level of confidentiality.
- Capacity to attend evening and weekend Opera events in the Bay area.
- Must perform the functions of the position in a safe manner.