About this role
Join the City Auto Team!
Are you organized, detail-oriented, and ready to keep a fast-paced auto service department running smoothly? City Auto Huntsville is looking for a dependable Service Clerk to support our service team and ensure every customer gets a top-notch experience.
If you love cars, have a knack for organization, and want to grow your career with a trusted regional automotive group, we want to hear from you!
What Youll Do:
- Greet & Assist: Welcome service customers warmly, answer incoming service calls, and schedule appointments.
- Administrative Support: Maintain accurate repair orders, file service records, update warranty logs, and handle daily paperwork.
- Customer Communication: Keep clients updated on the status of their vehicles and coordinate with service advisors and technicians.
- Billing & Check-Out: Assist with processing service payments, closing out repair orders, and organizing daily transaction receipts.
- Department Organization: Keep the service desk, waiting area info, and digital/physical filing systems neat and up-to-date.
What Were Looking For:
- Experience: Previous administrative, clerical, or customer service experience (automotive dealership experience is a huge plus!).
- Tech-Savvy: Comfortable using computer systems, multi-line phone systems, and office software.
- People Skills: A friendly, positive attitude with strong communication and problem-solving skills.
- Organization: Ability to multitask in a busy, high-energy environment with great attention to detail.
- Requirements: High school diploma or equivalent, valid driver's license, and a clean background/drug screen.
Why Work With Us?
- Competitive Pay with room to grow within the company.
- Great Culture in a supportive, fast-paced dealership environment.
- Employee Perks and discounts on vehicle services.
- Career Growth opportunities across City Auto locations.
#INDOTHER
Qualifications
Qualifications:
- High school diploma or equivalent (required).
- Previous clerical or customer service experience (automotive dealership experience preferred).
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office and dealership management software (CDK, Reynolds & Reynolds, etc.).
- Ability to work in a fast-paced environment and multitask effectively.
- Friendly, professional, and team-oriented attitude.
Work Environment:
- Office setting within the dealership's service department.
- Requires standing, walking and sitting for extended periods.
- Saturday shifts are required