Senior Engineering Quality Assurance Analyst - Advice Technology

- Test technology that improves adviser and customer experiences

- Work across complex financial advice journeys and platforms

- Drive quality through modern automation and engineering practices

The opportunity to join our team

Join our Advice and Customer team as a Senior Engineering Quality Assurance Analyst and help ensure the technology supporting our advisers and customers delivers seamless, reliable experiences. You’ll take a hands-on role across manual and automated testing, working across complex financial advice workflows, customer and adviser journeys, web applications, APIs and integrated systems. You’ll collaborate closely with engineers, product owners, business analysts and Advice subject matter experts to embed quality throughout the development lifecycle. With your understanding of advice technology and customer experience, you’ll look beyond whether technology simply works, focusing on how effectively it supports end-to-end adviser and client outcomes. This is an opportunity to combine strong quality engineering expertise with meaningful technology change in financial advice.

Key Responsibilities:

- Design, develop and execute manual and automated testing across web interfaces, APIs and integrated applications supporting Advice and Customer.

- Perform functional, regression, integration and end-to-end testing across complex financial advice workflows and technology solutions.

- Test end-to-end adviser and customer journeys, ensuring solutions meet business requirements and deliver reliable customer experiences.

- Develop and maintain automated test suites using modern UI and API automation frameworks, creating reusable and reliable testing capability.

- Validate API behaviour, integrations, data, error handling and dependencies across interconnected applications and services.

- Partner with developers, solution architects, business analysts, product owners and Advice SMEs to translate requirements into robust test scenarios and acceptance criteria.

- Identify, document and manage defects and quality risks, working with engineering teams through investigation, remediation and retesting.

- Embed automated testing and quality controls into CI/CD processes while continuously improving test coverage, traceability and risk-based testing practices.

What you will bring:

- 5+ years’ experience in software quality assurance or quality engineering, including hands-on manual and automated testing of enterprise applications.

- Experience within Australian financial services, ideally financial advice, with a strong understanding of adviser/client workflows and the technology that enables them.

- A strong customer experience mindset, with the ability to consider the complete adviser and client journey when designing and executing testing.

- Strong experience testing web interfaces and REST APIs, including requests, responses, data, authentication, error conditions and integrations.

- Hands-on automation experience using tools such as Playwright, Cypress or Selenium, together with API testing tools such as Postman or REST Assured.

- Proven experience delivering functional, regression, system integration and end-to-end testing across complex environments involving multiple systems and APIs.

- Experience integrating automated testing into CI/CD pipelines and working with modern software engineering and Agile delivery practices.

- Strong analytical, problem-solving and communication skills, with the ability to translate business and technical requirements into effective test scenarios and clearly communicate quality risks and release readiness

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team .

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.