Engineering Quality Assurance Analyst - Advice Technology

The opportunity to join our team

Join our Advice and Customer team as a Quality Assurance Analyst and help deliver reliable technology experiences for advisers and clients. You’ll work across financial advice technology, testing system changes and end-to-end adviser and customer journeys to make sure solutions meet business requirements and deliver positive customer outcomes. Working alongside experienced quality assurance professionals, developers, business analysts and business users, you’ll build hands-on capability across functional, integration and user acceptance testing. You’ll also have the opportunity to develop your skills in test automation, API testing and modern quality engineering practices. This is a great opportunity for someone with early-career QA experience and a strong interest in financial advice technology and customer experience.

Key Responsibilities:

- Execute manual test cases across functional, regression, system integration and end-to-end testing.

- Test financial advice workflows and end-to-end adviser and client journeys, ensuring expected outcomes and acceptance criteria are met.

- Review user stories, business requirements and acceptance criteria to identify appropriate test scenarios.

- Prepare and maintain test cases, test data, results and supporting evidence using Jira and Xray.

- Identify, document and retest defects, providing clear reproduction steps and supporting evidence to assist timely resolution.

- Support UAT activities and work with business users to validate solutions from an adviser and customer perspective.

- Collaborate with developers, business analysts and QA specialists to investigate issues and support the delivery of high-quality system changes.

- Build your capability across test automation, API testing and quality engineering through coaching, structured learning and practical experience.

What you will bring:

- 2+ years’ experience in software testing, quality assurance or a related technology delivery role, with relevant graduate, internship or project experience also considered.

- A strong interest in financial advice technology, wealth management or financial services and how technology supports advisers and clients.

- A customer experience mindset, with an interest in understanding how system changes affect end-to-end adviser and client journeys.

- Foundational knowledge of functional, regression, system integration and user acceptance testing.

- Experience executing test cases, capturing appropriate evidence and documenting clear, reproducible defects.

- Exposure to Jira and Xray or similar test management and defect tracking tools, with some exposure to APIs, automation or CI/CD highly regarded.

- Strong attention to detail and analytical thinking, with curiosity and a willingness to investigate issues and ask questions.

- Clear communication and collaboration skills, with the ability to work effectively with both technology teams and business stakeholders.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team .

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.