Client Account Manager - Privacore Capital

Janus Henderson InvestorsLondon, EnglandHybridFull-timeStaff, 8–12 yearsListed 28 minutes ago

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About this role

Why work for us?

Privacore Capital is an open-architecture alternative-investment solutions platform focused on the private wealth channel and is an affiliate of Janus Henderson. Established in 2023, Privacore partners with leading alternative investment managers to expand access to differentiated, institutional-quality private-market opportunities for private wealth investors and their advisers. Its model combines manager access, product development and structuring, fund management, distribution, client servicing and ongoing adviser education. Privacore supports strategies across private equity, private credit, real estate, infrastructure, natural resources and hedge funds, using structures designed for private wealth, including evergreen and drawdown funds.

Janus Henderson is a global active asset manager whose mission is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments and world-class service. As at 30 June 2026, Janus Henderson managed approximately US$500 billion in assets, supported by more than 350 investment professionals and over 2,000 employees across 27 offices globally.

Our Mission at Privacore Capital is to partner with best-in-class managers of alternative investments, bringing differentiated opportunities to Private Wealth clients and their Investment Advisors.

If our mission aligns with your own, we would love to hear from you!

Your opportunity

This role sits within Privacore Capital and is designed to directly support regional sales leads responsible for expanding alternative investment distribution across UK, Switzerland, Hong Kong, and Singapore.

You will act as a strategic partner to frontline sales, ensuring seamless execution, client delivery, and operational excellence across institutional and wealth distribution channels.

- Partner closely with regional Sales Leads to support growth of alternative investment strategies across target markets (UK, Switzerland, Hong Kong, Singapore).

- Act as a central coordination point for sales initiatives, client onboarding, and pipeline execution.

- Support the preparation and delivery of client meetings, RFPs, and tailored proposals for institutional and intermediary clients.

- Ensure sales teams are equipped with accurate product materials, fund updates, and market insights.

- Serve as a key contact for institutional and intermediary clients, handling non-investment queries and ensuring timely resolution.

- Maintain strong relationships with clients, acting as a trusted partner delivering a high-touch service model aligned with Privacore’s alternatives offering.

- Track and document all client interactions and activity within CRM systems.

- Develop strong knowledge of alternative asset classes (private markets, hedge funds, real assets, structured solutions).

- Coordinate internally with product, legal, compliance, and operations teams to ensure efficient execution of complex alternative investment structures.

- Support onboarding processes, including KYC/AML and regulatory requirements across jurisdictions.

- Lead and manage cross-functional projects tied to new product launches, market entry, and strategic client initiatives.

- Track progress against sales priorities and ensure timely delivery of key milestones.

- Identify and help resolve operational bottlenecks impacting sales momentum.

- Maintain awareness of regional regulatory frameworks impacting alternatives distribution (EMEA and APAC).

- Ensure all activities comply with local regulations, financial crime policies, and firm governance standards.

What to expect when you join our firm

- Hybrid working and reasonable accommodations

- Generous Holiday policies

- Excellent Health and Wellbeing benefits including corporate membership to ClassPass

- Paid volunteer time to step away from your desk and into the community

- Support to grow through professional development courses, tuition/qualification reimbursement and more

- Maternal/paternal leave benefits and family services

- Complimentary subscription to Headspace – the mindfulness app

- All employee events including networking opportunities and social activities

Must have skills

- Extensive experience in alternatives distribution, institutional sales, or client account management at a senior level.

- Proven track record of supporting sales growth and client engagement across multiple regions.

- Deep understanding of alternative asset classes and global financial markets.

- Strong leadership, project management, and stakeholder engagement skills.

- Ability to navigate complex regulatory environments and drive operational excellence.

Nice to have skills

Experience leading cross-border teams and initiatives in asset management or alternatives.

- Advanced degree or professional qualification in finance, business, or related field.

- Familiarity with CRM, sales analytics, and client reporting tools.

Supervisory responsibilities

- No

Potential for growth

- Mentoring

- Leadership development programs

- Regular training

- Career development services

- Continuing education courses

For those in scope of Knowledge & Competence (MiFID II)

- Knowledge of financial markets and their functions and the impact of economic figures and national/regional/global events on markets

- Understanding of issues relating to market abuse and anti-money laundering

- Annual attestation

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible work request, we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [email protected]

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here .

Janus Henderson Investors is an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.