About this role
Ensures patients understand financial responsibilities related to healthcare services. Guides, supports, and assists patients in navigating the complexities of healthcare billing and insurance processes. Helps patients understand financial options and obligations.
- Knowledge of Microsoft Office products, such as Excel and Word.
- Skill in providing excellent customer servive required, bilingual preferred.
- Skill in oral and written communication.
- Skill in utilizing a keyboard and other office equipment including ten key, fax, printer, and copier.
- Ability to organize information.
- Abilty to manage conflict resolution.
- Ability to prioritize and meet deadlines.
- Ability to engage in highly detailed conversations with patients about the financial impact and cost of care in a professional manor.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Education:
HS graduate or Equivalent