About this role
Under general supervsion, the Patient Access Representative (PAR) - Intermediate, will accurately collect and record patient information, while adhering to all relevant regulations and protocols. This role serves as the initial point of contact for patients, ensuring a smooth and seamless registration process.
- Understanding of healthcare insurance plans, coverage, and terminology.
- Knowledge of patient registration and scheduling system.
- Ability to multitask and prioritize workload in a demanding environment.
- High level of attention to detail in documentation and reporting.
- Must be able to perform essential job duties in at least two Patient Access service areas.
- Skills in managing workload and maintaining productivity in stressful situations.
- Ability to work collaboratively in a team environment.
- Proficient typing and keyboarding skills.
- Advanced Knowledge of Microsoft Office Suite
- Understanding of healthcare regulations, including HIPAA privacy rules and insurance requirements, to ensure compliance in patient registration and data management processes.
- Bilingual preferred, but not required
- Must complete 3 hours of elective continuing education per quarter per year provided by UT Health San Antonio to continue position at level 2.
Education:
HS Graduate or equivalent