About this role
# We're Hiring | Telecallers
Company: SG Infriva Location: Noida Department: Telecalling Experience: 1–3 Years Open Positions: 3 Working Days: 6 Days a Week
Company Website: https://sginfriva.com/ (https://sginfriva.com)
About the Role: SG Infriva is looking for enthusiastic and target-driven Telecallers to join its team in Noida. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you!
Key Responsibilities
- Make outbound calls to prospective customers.
- Generate, identify and qualify potential sales leads.
- Understand customer requirements and provide relevant information.
- Follow up with prospective customers and manage enquiries.
- Coordinate qualified leads with the Sales team.
- Maintain accurate customer details and call records.
- Update and manage customer information in the CRM/lead management system.
- Achieve daily, weekly and monthly calling targets.
Candidate Profile
- Graduate preferred.
- 1–3 years of experience in telecalling, sales or customer support.
- Good verbal communication skills in Hindi and English.
- Strong interpersonal and convincing skills.
- Target-oriented with a positive and proactive approach.
- Ability to handle customer queries and follow-ups effectively.