About this role
Location: South Brisbane, Outer North Brisbane, Logan and Toowoomba
Employment status: Full Time, Permanent
Job number: 3909
Hey U!
At MatchWorks, part of genU, we believe employment has the power to transform lives, build confidence, and create lasting opportunities.
Every day, our teams work alongside people facing barriers to employment, helping them unlock their potential and build the future they choose. We're looking for an experienced and passionate Regional Manager to lead that mission across multiple sites, inspiring teams to deliver exceptional outcomes for participants, employers, and communities.
This is more than an operational leadership role. It's an opportunity to shape the future of Inclusive Employment Australia, empower high-performing teams, and make a genuine difference in the lives of thousands of Australians.
What you’ll do
Reporting to the General Manager, you'll lead a portfolio of Employment Services sites, driving performance, developing high-performing teams, and creating a culture where people thrive. You'll support Business Managers to achieve exceptional outcomes, build strong employer and community partnerships, and identify opportunities to enhance our impact while delivering quality employment outcomes for participants.
- Lead and inspire Business Managers to drive performance, engagement and accountability.
- Develop and implement strategies that maximise employment outcomes and contractual performance.
- Build strong relationships with employers, industry partners and community stakeholders.
- Monitor performance, budgets and compliance to ensure operational excellence across the region.
- Identify business development opportunities that strengthen local partnerships and community impact.
- Use data and insights to drive continuous improvement and achieve regional targets.
- Foster a positive, high-performing culture focused on collaboration, innovation and participant success.
- Champion exceptional service delivery that creates meaningful outcomes for participants and employers.
What you’ll bring
- Proven leadership experience managing multiple teams, sites or business units, ideally within the IEA (Inclusive Employment Australia), DES (Disability Employment Services) contract or similar funded programs.
- Demonstrated success driving performance in a fast-paced, target-driven environment.
- Strong stakeholder engagement and relationship-building capabilities.
- Experience managing contractual, operational and compliance requirements.
- A strategic mindset with the ability to analyse data and influence performance outcomes.
- Financial acumen, including budgeting, forecasting and resource management.
- Exceptional communication, coaching and people leadership skills.
- Current Driver Licence and the ability to travel between locations as required (this position covers South Brisbane, Outer North Brisbane, Logan and Toowoomba)
(You’ll also need a WWCC, NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)
Bonus points for
- Experience within Employment Services, Inclusive Employment Australia/Disability Employment Services (DES), Workforce Australia, Community Services or related sectors.
- Senior leadership experience within government-funded programs.
- Qualifications in Business, Human Resources, Psychology, Community Services, Rehabilitation, Health or related disciplines.
Why you’ll love working at MatchWorks
At MatchWorks, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.
We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.
You’ll also get
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Flexible Work Arrangement – Condensed weeks, flex hours and/or location
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program
- Referral bonus - bring great people with you and be rewarded
Ready to make a difference? Click apply to complete your application.
Don’t wait to apply! We are reviewing applications as they come in.
You can view the full position description on the genU careers page HERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact [email protected] or 03 5249 6119