Lead, Resourcing & Capability Deployment

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

The purpose of the role and your unique contribution is to provide efficient and effective resourcing solutions and operational reporting and analysis.  The work you do enables our projects, programs and teams to meet their strategic intent in changing the workforce dynamics whilst fulfilling immediate resourcing needs.

This team is key to providing a centre of excellence in resourcing services and providing operational support and insight of the workforce by driving business value through optimal allocation, pricing, productivity, and commercial management.  This also extends to financial analysis and monitoring.

Your ability to build solid relationships with stakeholders across the business paired with your commercial and business acumen savviness and creative solutioning will ensure your success in this role.

It is unlikely that you have been in a role like this before. We are looking for someone who can apply their prior experience and understands their opportunities for development. It’s a great way to see a different side of IAG.

What You’ll Do

- Partner with  leaders to deliver end-to-end resourcing services, including workforce planning, sourcing, onboarding, offboarding and resource allocation.

- Drive the deployment of workforce capability by identifying the most effective resourcing solutions aligned to business needs, future workforce strategy and employee development opportunities.

- Challenge traditional work design approaches to create innovative, cost-effective and capability-building resourcing outcomes.

- Manage strategic supplier relationships, contracts and commercial negotiations to deliver strong business and commercial outcomes.

- Contribute to workforce planning governance, providing insights and recommendations to support long-term workforce and capability needs.

- Collaborate with hiring leaders to assess work requirements and design tailored resourcing strategies that optimise delivery and workforce effectiveness.

- Oversee operational workforce processes including engagement, onboarding, allocation, performance tracking, cost recovery and offboarding activities.

- Deliver monthly w orkforce, commercial and financial reporting, le veraging d ata-driven insights to inform leadership decisions, manage resource costs and support capability development initiatives.

What You’ll Bring

- Demonstrated experience in a related field such as resource management, procurement, technology operations, finance or project management.

- Basically, you have transferable skills that will help you adapt and develop in this role.

- Strong commercial, financial and vendor management and analysis of reporting expertise is an advantage

- You have worked with internal processes and policies and can apply them in various situations

- You cultivate innovation with your colleagues and clients and demonstrate and encourage life-long learning and continuous improvement

- You can see the big picture, connect the dots, and have that creative spark to suggest solutions that are not obvious but deliver great outcomes

- You build deep relationships, drive collaboration within and across teams, and influence others

- You identify opportunities for people in both their individual development as well as

- You are an effective problem solver, driving pathways through ambiguity, and facilitating decision making to resolve contention

- You understand and can evidence how the IAG risk culture helps you day to day

How we work

This role is a fixed term role for 12 months starting in December, 2026 or January, 2027– however we have the opportunity to be quite flexible in the arrangement as the current incumbent will work part time during December and January so is available for handover and training.

Please detail in your application how you could see this role working for you.  We are looking for the right person, so are keen to discuss how this role can be managed flexibly.

What could the work schedule look like?

- The role can be part time with varied start/finish times across 5 days, part time across 4 days a week also an option.

- the role can also be full time and we welcome job share applicants.  We work as part of a broader team so can balance work across the team.

- We do have an expectation that you attend in office (CBD Melbourne) 10 days a month minimum.   This role is key to ensuring our starters and leavers have a great employee experience so the attendance days would need to be flexible to meet in office as scheduled.

- Over December/January there is an opportunity to work less days in line with workload which may suit some peoples personal needs.

What We Offer

• Boosted superannuation with 13% as standard.  
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).  
• Work from home and many more flexibility options with myFlex.  
• Up to 50% off personal insurance, including home and motor insurance.  
• Partner discounts on private health insurance, tech & appliances, and many more.  
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Wednesday 18 November 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.