About this role
Job Summary:
The Senior Salesforce Techno-Functional Specialist will strengthen Avient's internal Salesforce capability by translating commercial needs into scalable CRM solutions that maximize business value. Working across Sales, Marketing, Commercial, Labs, IT, and delivery partners, this role will advance global Salesforce operations, simplification, integrations, automation, and AI-enabled modernization of Avient's Lead-to-Land processes.
The ideal candidate combines business analysis, creative problem-solving, and strategic foresight with hands-on expertise in Salesforce's declarative low-code/no-code tools, including Flow and Admin configuration. The role will also provide functional direction and solution oversight for Apex, Lightning Web Components, integrations, and external development partners while promoting scalable standard solutions and avoiding unnecessary customization.
Education and Experience:
- Bachelors of Science degree in Computer Science, Business, Information Systems or related business field, or equivalent experience required
- 5-8 years of Salesforce experience in expanded functional analyst roles and responsibilities
- Hands-on experience with Salesforce Sales Cloud required; exposure to Agentforce/AI Force, Service Cloud, Pardot/Marketing Cloud, or CPQ strongly preferred.
- A proven record of accomplishment of working both independently and as a member of a team.
- Communicates effectively with both technical IT audiences, and non-technical business audiences.
- Strong ability to analyze both qualitative and quantitative data to support ideas and measure the impact of experiments
- Demonstrated problem solving skills and creativity applied to IT systems and business processes.
A keen interest in and understanding of emerging technologies and their potential business applications.
- Exceptional organizational and time management skills with the ability to manage multiple priorities and projects simultaneously.
- Successful candidates will be driven to succeed while fostering a great place to work.