About this role
Responsible for answering/processing calls through the agency's phone system; greeting and channeling all visitors in the receptionist area; performing basic clerical duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Answer all incoming calls, and forward calls to appropriate party in a timely manner.
- Retrieve night, weekend and holiday messages and transfer to appropriate extension.
- Distribute incoming e-faxes.
- Receive visitors and service persons to the agency, directing to the appropriate staff.
- Separate and distribute incoming mail.
- Prepare outgoing mail, including certified mail and special delivery packages.
- Aid team members in preparation of bulk mail.
- Assemble manuals as necessary.
- Prepare and maintain employment applications and related materials.
- Compile packets as needed for the State Home Care Program.
- On a daily basis, maintain paper supply in large copier room: stocks shelves when needed, provide supplies to copier room, check paper shredder.
- Maintain mailboxes
- Deliver office supplies