Internship Opportunities

QuintCharlotte, North CarolinaOn-siteInternshipListed 1 hour ago

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About this role

Who We Are

Quint is the industry-leading provider of official tickets and hospitality packages to the world’s most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of its exponential growth.

Quint’s innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events, including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders’ Cup, Belmont Stakes, and the NHL.

Event Operations Intern - Role Overview

Four positions available.

The Event Operations Intern will support Quint's Event Operations team in the planning, coordination, and execution of premium live event experiences across sports, entertainment, and hospitality partnerships. This internship provides hands-on exposure to the many components that go into delivering successful events, including logistics, hospitality planning, digital ticketing, guest fulfillment, creative development, and on-site execution.

Each intern will be assigned to one of four specialized areas within Event Operations:  Logistics, Hospitality, Digital Ticketing, or Creative. While responsibilities will vary depending on the assigned area, all interns will gain an understanding of how these functions work together to deliver seamless, high-quality guest experiences.

This is an opportunity to develop practical event management skills, gain exposure to major sporting and entertainment events, and learn how a global event operations team manages projects from initial planning through on-site execution and post-event evaluation.

Key Responsibilities

Responsibilities will vary based on the assigned area but may include:

Event Planning & Operations

- Assist with planning and coordinating multiple live events throughout the year.

- Help build and maintain Excel trackers, schedules, timelines, and operational documentation.

- Support the development of run of show documents, guest schedules, staffing plans, and event timelines.

- Assist with coordinating guest movement, transportation, hotel accommodations, tours, experiences, and event activities.

- Support on-site event preparation and execution as needed.

- Contribute to post-event debriefs, feedback collection, and documentation of lessons learned.

Logistics & Guest Fulfillment

- Assist with physical and digital ticket management, including inventory tracking, assignments, distribution, and fulfillment.

- Support guest fulfillment processes, including preparing reports, generating shipping labels, assembling packages, coordinating deliveries, and completing quality control checks.

- Assist with transportation planning, guest manifests, schedules, pickup locations, and assignments.

- Help coordinate guest tours, experiences, and activities, including guest lists, schedules, capacity tracking, and access requirements.

- Maintain accurate records and trackers to ensure logistics are completed on time.

Hospitality & Guest Experience

- Assist with planning premium hospitality environments, including food and beverage, décor, furniture, entertainment, production, and talent appearances.

- Support the creation of room diagrams, floor plans, and hospitality layouts.

- Assist with developing run of show documents that incorporate live sporting schedules, entertainment, appearances, guest movement, and meal service.

- Help coordinate with vendors, internal teams, and Guest Services to ensure a seamless guest experience.

- Assist with gathering information for guest communications, schedules, and event materials.

Digital Ticketing & Technology

- Assist with digital ticket distribution, transfers, and fulfillment for live events.

- Help monitor ticketing platforms and troubleshoot basic ticketing or guest access issues.

- Track ticket inventory, distribution status, and outstanding guest requests.

- Verify ticket accuracy, access details, and fulfillment deadlines.

- Maintain accurate guest information and ticketing documentation.

Creative & Brand Development

- Support the development of mood boards, creative briefs, look-and-feel guides, and presentation materials.

- Assist with décor, furniture, lighting, signage, credentials, and branding details for hospitality spaces.

- Help review environmental graphics and event collateral for alignment with brand and partner requirements.

- Coordinate with internal graphic design teams on creative requests, timelines, and deliverables.

- Research hospitality, lifestyle, and event design trends and assist with developing reusable creative templates and asset toolkits.

Administrative & Financial Support

- Assist with tracking expenses, reviewing invoices, and maintaining budget documentation.

- Help organize vendor information, project records, and operational files.

- Communicate professionally with internal departments, external suppliers, and guests.

- Assist with maintaining accurate documentation and following established operational processes.

Qualifications

- Currently pursuing or recently completed a degree or coursework in Event Management, Hospitality, Business, Sports Management, Logistics, Graphic Design, or a related field.

- Strong organizational skills and attention to detail.

- Proficiency in Microsoft Office, particularly Excel and Outlook.

- Ability to manage multiple projects and meet deadlines in a fast-paced environment.

- Willingness to learn new technology platforms, operational processes, and fulfillment systems.

- Availability to support occasional on-site events, including evenings and weekends as needed.

Desired Skills

- Strong written and verbal communication skills.

- Professional email etiquette and customer service skills.

- Strong time management, organization, and problem-solving abilities.

- Comfort working with spreadsheets, databases, and digital platforms.

- Ability to follow established processes and maintain accurate records.

- Adaptability and the ability to adjust when plans, schedules, or priorities change.

- Ability to work independently on assigned tasks while collaborating with a larger team.

- Interest in live events, sports, entertainment, travel, hospitality, or creative design.

- Familiarity with Adobe Creative Suite or Canva is a plus, particularly for creative-focused responsibilities.

Learning Opportunities

- Gain hands-on experience planning and executing premium live sporting and entertainment events.

- Understand the different functions within Event Operations and how they collaborate to deliver successful events.

- Develop practical skills in event planning, logistics, hospitality, digital ticketing, creative development, and guest experience management.

- Learn how to manage project timelines, budgets, vendors, inventory, and operational documentation.

- Gain exposure to industry-leading sports and entertainment partnerships, potentially including Formula 1, MotoGP, NBA Global Games, and other major events.

- Develop professional communication, teamwork, problem-solving, and project management skills.

- Experience the event lifecycle from initial planning and preparation through on-site execution and post-event evaluation.