Product Manager, Software Product Lines

THE ROLE

Software is central to how Blackbox customers deploy, manage, and operate their systems. As Product Manager for Software Product Lines, you will own the strategy, roadmap, and commercial model for Boxilla, our management platform for KVM, AV, and video wall systems, and for the software capabilities built around it. You will turn customer and market insight into clear requirements, work with engineering and partners to deliver them, and shape how Blackbox packages, prices, and licenses its software.

KEY RESPONSIBILITIES

- Product strategy and roadmap. Define the vision, strategy, and prioritized roadmap for Boxilla and Blackbox’s software products. Keep your roadmap entries accurate for the monthly leadership roadmap review, with correct dates and clearly described milestones.
- Customer and market insight. Gather input from end users, system integrators, and market research across government, defense, transportation, and broadcast control environments, and turn it into validated problems and requirements.
- Requirements and delivery. Write product requirements, prioritize the backlog, and work with software engineering and partners to deliver releases on commitment. Recommend whether to build, buy, or partner for each capability, and defend the recommendation.
- Platform compatibility. Make sure Boxilla supports every new Blackbox endpoint, switch, and video wall product at launch, and plan Boxilla releases around the hardware roadmap.
- Emerging technology. Evaluate emerging technologies and deployment models, and turn the promising ones into clear requirements, success metrics, and business cases.
- Business case and licensing. Own pricing, packaging, and licensing for Boxilla, its optional features, and other software products. Build the business cases and track results against forecast after launch.
- Stage-gate programs. Prepare the product content for each stage-gate review of your programs, and work with the program management team to keep them on schedule.
- Go-to-market. Partner with Marketing and Sales on positioning, sales enablement, and launch readiness. Act as the product expert for key customers and integrators.
- Lifecycle. Own each product after launch: release planning, adoption, customer feedback, and retirement decisions.

REQUIRED QUALIFICATIONS

- 5+ years in product management for software or SaaS products, including ownership of a roadmap from concept through release.
- Experience with software licensing models, including pricing, packaging, and business cases.
- Working knowledge of modern software technologies and delivery models, such as virtualization, cloud, containers, and AI/ML, and the ability to judge feasibility with engineers.
- Experience with enterprise management or monitoring software, including directory integration, APIs, high availability, and security.
- Strong requirements-writing skills and fluency with Agile practices and tools such as Jira.
- Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent hands-on experience.
- Clear written communication to executives and comfort working directly with customers and integrators.

PREFERRED QUALIFICATIONS

- Experience with secure, on-premises, or isolated-network deployments, and familiarity with government cybersecurity requirements.
- Experience in KVM, AV, command and control, control rooms, or networking.
- Experience managing build, buy, or partner decisions with third-party software vendors.
- Experience taking software through a stage-gate development process.

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