About this role
Why us?
At The Ben, West Palm Beach, every corner tells a story, and every connection creates opportunity. Inspired by the legacy of Byrd “Birdie” Dewey and her iconic Ben Trovato estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else .
Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben is more than a destination—it is a place where exceptional hospitality, meaningful connections, and memorable experiences come together. From Proper Grit , our signature whisky and supper club-inspired restaurant, to Spruzzo , our rooftop Mediterranean lounge with sweeping waterfront views, every space reflects the unique character and energy of our hotel.
At The Ben, luxury is more than a standard—it is a mindset. It is reflected in how we present ourselves, communicate with one another, anticipate guest needs, and take pride in even the smallest details. We believe exceptional hospitality begins with our people, and every associate, regardless of their role, contributes to creating an environment where guests feel genuinely welcomed and cared for.
We are looking for individuals who bring passion, creativity, professionalism, and a genuine desire to make a difference. Here, you will be part of a team that values individuality, celebrates collaboration, encourages growth, and empowers you to bring your best self to work every day.
At The Ben, you don't simply work in luxury—you become part of what makes it exceptional.
Job Overview
Every memorable celebration deserves an exceptional experience, and sometimes, it begins with the perfect cocktail. From an elegant wedding reception to an intimate gathering or corporate celebration, the Banquet Bartender plays an essential role in creating moments that bring people together.
More than preparing and serving beverages, you bring personality, craftsmanship, and genuine hospitality to every interaction. Through thoughtful recommendations, polished presentation, and exceptional attention to detail, you create a welcoming atmosphere where guests feel recognized, comfortable, and cared for.
Success in this role requires a passion for mixology, strong beverage knowledge, and the ability to deliver efficient, personalized service in a fast-paced event environment. Whether crafting a signature cocktail, anticipating a guest's preferences, or supporting a seamless event experience, every detail contributes to making each celebration memorable.
Responsibilities
- Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
- Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
- Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
- Complete liquor requisitions and supply lists.
- Know and comply with state liquor laws.
- Ensure established pars are maintained.
- Perform all sidework duties according to sidework schedules.
Qualifications
Education/Formal Training
Bartending training and certification, TIPS Certified
Experience
6 months bartending
Knowledge/Skills
Must be 21 years of age to serve alcoholic beverages
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays.
- Continuous standing required to service guest functions; 100% of the time scheduled.
- Climbing approximately 12 steps 20% of 8 hours.
- No driving required.
- Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register.