Jr Project Manager

Jr Project Manager
Full-Time
Location: San Antonio, TX - Open to Austin, TX
Salary: $22.00 - $26.00 hourly

Our client is a mission-driven healthcare organization focused on making health plan transitions seamless and successful for its members. They are seeking a Jr. Project Manager who thrives on organization, coordination, and bringing complex projects together from start to finish. In this role, you will take ownership of new health plan implementations, ensuring project milestones, service standards, access requirements, and SLAs are met while keeping teams aligned and projects moving forward. If you enjoy driving execution, solving challenges, and making a meaningful impact on the healthcare experience, this is an opportunity to put your project management skills to work!

Your responsibilities as the Jr Project Manager will include:

Project Management & Execution

- Manage one health plan implementation project at a time for plans with fewer than 3,000 members.
- Develop and maintain project plans, SOPs, training materials, and internal documentation.
- Establish project-level throughput and SLA targets based on project complexity.
- Track project milestones, risks, and issues; provide regular status updates and lead project closeout and handoff.

Access, Tools & Operational Readiness

- Coordinate and obtain access to required insurance eligibility portals.
- Ensure project teams have access to necessary platforms, including Brightree, Referral Portal, Dialpad, Outlook, and Teams.
- Partner with internal departments to confirm operational readiness before member transitions are finalized.
- Oversee completion of sales orders and coordinate required project resources.

Quality Assurance, Compliance & Member Support

- Conduct high-level project audits to ensure work meets established requirements, processes, and SLAs.
- Serve as a second-level escalation contact for member issues that cannot be resolved by Project Specialists.
- Handle protected health information in accordance with HIPAA and company privacy policies.
- Assist with eligibility verification, monitor utilization against plan benefit rules, and flag exceptions.

Training, Collaboration & Continuous Improvement

- Partner with Account Managers to develop and deliver training for service coordinators and case managers.
- Create project-specific training programs and materials for project teams and impacted departments.
- Maintain positive working relationships through consistent communication and cross-department collaboration.
- Participate in operational improvement initiatives, ongoing training programs, and special projects as assigned.

To thrive/succeed as the Jr Project Manager, you should have:

- High school diploma or GED required, along with 1–2 years of project coordination experience.
- PMP or CAPM certification preferred but not required.
- Strong written and verbal communication skills, with the ability to build positive relationships and interact professionally with health plan partners, members, case managers, and internal teams.
- Excellent organizational, time-management, and attention-to-detail skills, with the ability to manage multiple workstreams, deadlines, and stakeholders.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and OneNote; experience with Brightree, Dialpad, Microsoft Teams, insurance eligibility portals, and project tracking tools is beneficial.
- Strong problem-solving and analytical skills, with the ability to interpret information, develop creative solutions, streamline processes, and make sound decisions independently.
- Ability to thrive in a fast-paced environment, adapt to changing priorities, learn new systems and procedures quickly, and maintain a flexible schedule as needed.

Best-in-Class Benefits and Culture:

Our client values their employees’ time and effort. Their competitive compensation of $22.00 - $26.00 hourly, depending on experience. They also offer an extensive benefits package to enhance their commitment to your success. Our client’s benefits package includes:

- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off, flexible schedule

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

Take the next step in your career, help create seamless experiences for health plan members, and make your mark by keeping important projects moving forward. Apply today and be part of something that makes a difference!

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.