Creator Manager, FMCG (Philippines E-Commerce)

ByteDance E-Commerce is redefining shopping by bringing discovery, entertainment, and commerce into one experience. Across Southeast Asia, we work at the intersection of technology, content, business, and operations to build a trusted, engaging e-commerce ecosystem where users, sellers, creators, and partners can connect and grow.

As the business expands across SEA markets, we take on complex challenges across local user needs, merchant growth, and ecosystem development in a market that keeps changing. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.

About the team
This team helps FMCG marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!

In this role, you are required to acquire, incubate and nurture the creators for the Beauty Category.

Responsibilities
- Growing and nurturing creators via both one-to-one and community-wide management and communication
- Develop quarterly and monthly operation plans for creators to increase their content production diligence and increase creators' earning potential on eCommerce Platform.
- Organise activities for creators to improve content quality and understanding of eCommerce policies both online and offline
- Coordinate with internal and external stakeholders to plan and execute creator-centric campaigns to drive creator growth
- Coordinate with brands and sellers to build partnerships and collaborations with creators to achieve healthy platform growth
- Manage and control creator budget planning to ensure healthy return on investment for platform
- Become familiar with internal creator management tools and e-commerce related functions for creators
- Ensure smooth delivery and communications between all creators-related stakeholders both internally and externally
- Support all creator-related operational tasks when required

Minimum Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications or a related field
- 3+ years of experience in community management or influencer management
- Proven ability to plan and execute online and offline event

Preferred Qualifications
- Prior experience as a content creator is a plus
- Analytical and data-driven mindset to track performance
- Prior experience in e-commerce is preferred
- Prior experience with Beauty