About this role
Work Flexibility: Field-based
The Sales Operations Coordinator plays an important role in supporting the commercial operations of Stryker's Endoscopy & Communications business.
This position supports the execution of Enterprise Deal projects across Communications, Endoscopy, Instruments, NSE, and related product portfolios. Working closely with Sales Representatives, Technical Services, hospital customers, and internal stakeholders, the role helps coordinate project activities, manage commercial documentation, and ensure smooth execution from quotation and order management through installation and project completion.
This is an excellent opportunity for an individual who is organized, detail-oriented, and eager to develop a career in Sales Operations and project coordination within the medical device industry.
What You Will Be Doing:
Project Coordination & Execution
- Support the execution of Enterprise Deal projects across Communications, Endoscopy, Instruments, NSE, and related product portfolios.
- Coordinate project timelines, milestones, documentation, and stakeholder communication throughout the project lifecycle.
- Monitor project progress and proactively follow up on pending actions to ensure timely completion.
- Collaborate with hospital customers, distributors, contractors, and internal functional teams to facilitate project delivery.
- Support pre-installation preparation and post-installation follow-up activities.
Commercial Operations Support
- Prepare and manage quotations, proposals, presentations, purchase orders, and other commercial documentation.
- Track order status, delivery schedules, and installation readiness.
- Maintain project-related records and ensure documentation accuracy.
- Support contract administration and commercial execution processes.
- Coordinate communication among Sales, Customer Service, Logistics, Finance, and Technical Services teams.
Installation & Field Support
- Support on-site hospital installations and project deployment activities.
- Coordinate installation schedules with customers and internal teams.
- Assist with field execution activities, including occasional weekend installation support.
- Work closely with Technical Services to ensure smooth project implementation and role alignment during project execution.
Reporting & Data Management
- Maintain project, customer, and sales data using Microsoft Excel and company systems.
- Generate regular business reports and project status updates.
- Support sales forecasting and project pipeline tracking.
- Perform data analysis to support operational and commercial decision-making.
Who We Are Looking For:
- Bachelor's degree preferred or equivalent educational background.
- Entry-level candidates are welcome to apply.
- Strong sense of ownership and accountability.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Detail-oriented with the ability to manage multiple projects simultaneously.
- Basic to intermediate proficiency in Microsoft Excel and Microsoft Office applications.
- Ability to work effectively with cross-functional teams and external stakeholders.
- Willingness to travel to customer sites as required.
Preferred Qualifications
- Interest in healthcare, medical devices, or operating room technologies.
- Strong willingness to learn and develop project management and commercial operations capabilities.
- Intermediate proficiency in Microsoft Excel and PowerPoint.
- Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.
- Positive attitude and strong ownership in supporting cross-functional teams and customer projects.
Travel Percentage: None