Sr Hub Solution Engineer - Cloud & AI

MicrosoftBengaluru, KarnatakaHybrid, On-siteFull-timeSenior, 5–8 yearsListed 2 hours ago

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About this role

<b>Overview</b><br><p style="text-align: justify; line-height: normal; margin: 0cm 0cm 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments. </span></p><p style="text-align: justify; line-height: normal; margin: 0cm 0cm 10pt; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">As an Innovation Hub Solution Engineer working on-site in the Microsoft Innovation Hub located in Bengaluru, you will </span></strong></p><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">Merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. </span></li><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">Conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. </span></li><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. </span></li></ul><ul style="margin-top: 0cm; margin-bottom: 0cm;" type="disc"><li style="color: black; margin-bottom: 0cm; text-align: justify; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif;">Help win over the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.</span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif; color: black;">Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork. This role is Microsoft onsite only. </span></li></ul><p style="text-align: justify; margin: 0cm 0cm 0cm 36pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><p style="text-align: justify; margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p><br><br><b>Responsibilities</b><br><p style="text-align: justify; margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Responsibilities </span></strong></p><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Delivering customer engagements</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">AI Transformation Leadership:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to Microsoft’s strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Strategic Vision and Planning:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams. </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Solution Design and Architecture:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Cross Platform Collaboration:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Technical Depth:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Maintain and grow expertise in AI solutions that will include services like AI Foundry or Fabric Data platform. Develop skills in AI management and security, real-time intelligence, and application architecture to support AI transformation initiatives. Stay updated with the market trends and collaborate within technical communities. </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="text-align: justify; margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Technical Sales and Sales Leadership:</span></u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings. Lead the creation of scalable, field-relevant assets through internal communities. Champion Hub engagement success by connecting technical capabilities to sales opportunities and serving as a trusted voice with sales leaders and account teams.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;"> </span></li></ul><br><br><b>Qualifications</b><br><p style="text-align: justify; margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif; color: black;">Qualifications</span></strong></p><ul style="margin-top: 0cm; margin-bottom: 0cm;"><li style="margin: 0cm 0cm 0cm 0px; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif;">Experience. 15+ years of related experience in Solution Architecture, technical pre-sales and/or technical consulting roles preferred.</span></li><li style="margin: 0cm 0cm 0cm 0px; text-align: justify; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif;">Hands-on experience and exposure to the Microsoft Cloud Apps and Infrastructure including the Agentic AI Stack</span></li><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif;">Industry Certifications/accreditations in ‘Architecting &amp; Designing large Scale Enterprise Solutions’ (Azure and/or GCP/AWS) is a must.</span></li><li style="text-align: justify; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; font-family: 'Segoe UI', sans-serif;">Bachelor’s degree in computer science, Information Technology, or related field preferred.</span></li></ul><p style="margin: 0cm 0cm 0cm 18pt; text-align: justify; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><p style="text-align: justify; margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">This position requires deep technical expertise, particularly as a hands-on-architect, as well as possess breadth of experience. </span></p><p style="text-align: justify; margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><u><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">Below are preferred Qualifications</span></u></p><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements. Ability to integrate various technologies and platforms to create cohesive and scalable architectures.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers. Ability to navigate complex technical landscapes and deliver tailored solutions that meet specific customer needs.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">Strategic &amp; Structured Facilitator: Validated customer experience in requirements capture; prioritization; capturing evidence and impact to quantify business value; issue, risk and constraint identification with a focus on strategic goals and outcomes.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">AI Solution Design Experience: Expertise in designing architectures, building, and deploying AI solutions. Experience with cloud and hybrid infrastructures, networking, adjacent technologies, architecture designs, migrations, and industry standards. Understanding of AI related Microsoft Cloud services.</span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;"> </span></li></ul><ul style="margin-bottom: 0cm; margin-top: 0px;"><li style="margin: 0cm 0cm 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;">Design Thinking: Proven experience of delivering design thinking; ‘ideation’; or similar context analysis / problem framing. </span><span style="font-size: 10.0pt; line-height: 115%; font-family: 'Segoe UI', sans-serif;"> </span></li></ul> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>