Data Steward & Analytics Specialist (m/f/d)

Data Steward & Analytics Specialist ( m / f /d), Part-Time, 50%

The position

We are looking for a Data Steward & Analytics Specialist to strengthen the commercial capabilities of Animal Health Switzerland. In this role, you will own the local Veeva CRM setup, safeguard the quality and reliability of our customer data, and provide hands-on system and process support to our sales organization. The position reports directly to the Head of Animal Health.

You will combine system ownership, data stewardship and commercial analytics. A central part of the role is translating customer and sales-force data into actionable insights, with a particular focus on customer engagement, segmentation, targeting, territory management and commercial performance.

Working closely with Sales, Marketing, Commercial Excellence and other internal stakeholders, you will ensure that our teams have reliable data, effective tools and meaningful performance insights. You will also identify opportunities to improve workflows through Power BI, automation, artificial intelligence and other digital solutions.

This role is ideal for someone who combines strong analytical thinking with a service-oriented and pragmatic mindset. You enjoy working at the intersection of business, data and technology and are motivated by turning complex information into practical improvements for commercial teams.

Tasks & responsibilities

Veeva CRM Ownership & System Management

- Own and continuously improve the local Veeva CRM setup for Animal Health Switzerland.

- Manage local CRM configurations, customer classifications, user requirements and relevant business rules in coordination with regional and global system owners.

- Ensure that local CRM processes comply with applicable company standards and regulatory, data-privacy and information-security requirements.

Data Stewardship & Data Quality

- Take ownership of commercial customer-data quality, completeness, consistency and usability.

- Manage relevant customer-data governance processes, including customer classifications, segmentation attributes, consent information and data-maintenance responsibilities.

- Promote strong data ownership and data literacy across the commercial organization.

Sales-Team Support & CRM Adoption

- Provide hands-on support to the sales team in the effective use of Veeva CRM, reporting solutions and related commercial tools.

- Support territory planning, targeting, segmentation and other sales-force-effectiveness processes.

- Help establish simple, user-friendly processes that reduce administrative workload while maintaining the required level of data quality and compliance.

Commercial Analytics & Customer-Engagement Insights

- Develop and maintain Power BI dashboards and reports covering commercial performance, customer engagement and sales-force effectiveness.

- Define meaningful KPIs and reporting frameworks for customer engagement, targeting, territory performance and CRM adoption.

- Challenge existing reports and analyses and focus resources on insights that support concrete commercial decisions.

AI, Automation & Workflow Optimization

- Identify opportunities to improve commercial and administrative workflows through artificial intelligence, automation and self-service analytics.

- Use tools such as Microsoft Power Automate, Power Query and relevant Microsoft 365 Copilot capabilities to simplify repetitive workflows and improve efficiency.

- Contribute to a culture of continuous improvement, data-driven decision-making and responsible experimentation.

Projects & Cross-Functional Collaboration

- Lead or contribute to cross-functional projects related to CRM, customer data, reporting, sales-force effectiveness and commercial excellence.

- Coordinate stakeholders across local, regional and global functions without formal authority.

- Build strong working relationships with Sales, Marketing, IT and other relevant functions.

Job Requirements

- Bachelor’s or Master’s degree in Data Science , Business Analytics, Business Informatics, Information Systems, Statistics, Economics or a related field.

- Relevant professional experience in CRM management, data stewardship, commercial analytics, sales-force effectiveness or business intelligence.

- Hands-on experience with CRM systems. Experience with Veeva CRM and Veeva Align is a strong advantage.

- Advanced Power BI capabilities, including data modeling, dashboard development, visualization and the translation of business requirements into effective reporting solutions.

- Strong experience with Microsoft Excel and Power Query. Knowledge of DAX, Power Automate, SQL, Tableau or comparable analytics and automation tools is an advantage.

- Excellent analytical skills, with a demonstrated ability to combine data from different sources, identify meaningful patterns and translate findings into actionable business recommendations.

- Strong understanding of data quality, data governance and customer-data-management principles.

- Fluent German and English is a must; French or Italian are a plus.

Your Benefits

- Flexible Working Model:
Opportunity for up to 50% remote work and flexible working hours in alignment with your manager. Possibility for 30 days of “temporary work from abroad” per year.

- Learning & Development:
A broad range of training and development opportunities to support your personal and professional growth — because continuous learning is part of who we are

- Collaborative Work Environment:
A team ‑ oriented workplace characterized by strong mutual support and a culture of constructive collaboration

We are looking forward to receiving your application online!

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