About this role
Private UHNW Family is seeking an experienced Traveling Butler to join our team.
We are looking for a proactive individual to establish and maintain personalised, discreet and unobtrusive service in a private household, tailoring the service to the family’s routines, preferences and lifestyle.
The Butler is responsible for ensuring that the family feels comfortable and well cared for every day. They understand the family’s routines, anticipate their needs, and prepare everything before being asked -- from rooms, table settings, and personal belongings to guest service and travel preparations. They adapt calmly when plans change and promptly clarify any unclear requests.
Service must be attentive and considerate. The Butler knows when to offer help, when to be available, and when to give the family peace and personal space. They respect personal boundaries and maintain complete confidentiality regarding every aspect of the family’s life.
The Butler personally serves the family and guests, coordinates the household team, and checks the quality of its work. They pay close attention to detail, act on feedback, and see tasks through to completion. Matters requiring approval are submitted for consideration promptly.
The result is a home that is ready for the family’s daily life, household matters handled without constant reminders, and a consistent standard of care and service both at home and while travelling.
Key Responsibilities
- Personal service for the family and guests. Welcome guests, lay the table, and serve food, drinks, and snacks. Take individual preferences into account, seek feedback, and improve the service accordingly.
- Daily household operations. Organize the running of the residence, including setting up operations from scratch. Develop clear household manuals and operating procedures, plan tasks, and check that they are completed.
- Household team. Coordinate the recruitment and training of housekeepers, chefs, nannies, and drivers. Prepare staff rotas, compile payroll information, assess performance, and recommend replacements where needed.
- Contractors and expenses. Request and compare supplier proposals, coordinate contractors, and check completed work. Manage the household budget, check invoices, submit expenditure for approval, arrange payments, and maintain financial records.
- Personal errands and household events. Organize purchases, carry out the family’s requests, and see them through to completion. Support the team of assistants with occasional events at the residence.
- Travel with the family. Accompany the family (mostly, in Europe, Latin America, South Africa, and the UAE) , assist with packing and unpacking, prepare for last-minute departures, and provide service at the destination. Maintain inventories of personal belongings, clothing, and household supplies.
- Residence and villa preparation. Take handover of properties, document defects, and inspect rooms and building systems. Conduct a final walkthrough before the family arrives and arrange for the property to be closed up after their departure. Follow the Villa Maintenance standard and manage tasks in Jira.
- Keys and property security. Be responsible for the keys and the condition of the property while the family is away. In an emergency, inspect the property, take appropriate safety measures, and promptly notify the family, security team, and relevant services.
Requirements
- 3+ years of relevant experience as a Butler, Household Manager, or Estate Manager, or in a senior role within luxury hospitality or private residences.
- Experience working with ultra-high-net-worth families and an understanding of the particular requirements of service in a private household.
- Full flexibility to travel frequently with the family worldwide, without restrictions , maintain the usual standard of service while travelling, and work a flexible schedule.
- A valid driving licence.
- Fluent spoken and written English.
- Practical service skills, including welcoming guests, table setting, different styles of service, and checking that rooms are ready.
- Experience training staff, working with contractors, and requesting and comparing supplier proposals.
- Strong organisational skills, logical thinking, attention to detail, initiative, and the ability to see tasks through to completion.
- Technical literacy, including the ability to select and purchase suitable equipment and services.
- Tact, respect for personal boundaries, and strict confidentiality. Willingness to comply with an NDA and the family’s policies on handling private information.
- 2–3 references from previous employers , confirming experience and the quality of work.
Benefits
- Professional growth and development in a high-standard environment.
- Stable, long-term employment with a young and progressive family that values loyalty, professionalism, and mutual respect.
- Opportunity to travel internationally , experiencing diverse cultures and environments.
- All travel expenses covered when accompanying the family, including flights, accommodation, transportation, and meals.