Certified Medical Assistant (Birdsong Clinic)

Location: Westminster Canterbury on Chesapeake Bay; 3100 Shore Dr. Virginia Beach, VA
Reports to: Clinic Manager
FLSA: Non-Exempt (Hourly)
Schedule: PRN; as needed

About Us

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission? Enriching lives through the power of purpose, belonging, and wellness.

We live our values every day:

- Respect for every person

- Passion for what we do

- Professionalism in all we do

Apply today and help us bring wellness, joy, and energy to the heart of our community!

At Birdsong Clinic , we believe that healthcare is a true partnership. We pride ourselves on fostering a work environment where every voice is heard, from the front desk to the exam room.

We are looking for dedicated professionals to join our close-knit team—a place where "care" is an active verb and a core value. As a vital part of our patient-centered atmosphere, you will contribute to each patients journey within a supportive and collaborative environment. We offer a steady pace and a team that provides mutual support through every shift.

At Birdsong, we dont just treat symptoms; we care for people. We invite you to join us in providing compassionate, comprehensive care to our community.

To learn more: Birdsong Clinic

The Certified Medical Assistant provides clinical and administrative support to clinic healthcare providers by preparing patients for examinations, obtaining vital signs and medical histories, performing diagnostic testing, administering medications and immunizations as authorized, and assisting with triage and patient care. Maintains accurate electronic health records, coordinates diagnostic results and prescription requests, ensures exam rooms and equipment are clean and properly stocked, and adheres to HIPAA, OSHA, and established clinical protocols while delivering professional, patient-centered care. Always model our core values of respect, passion, and professionalism, and be willing to assist, or use your authority, in holding others accountable for doing the same.

What Youll Do In This Role

- Prepare patients for examinations by:

Escorting the patients to the exam room.

- Measuring and recording vitals

- Obtaining chief complaint

- Updating medical history

- Assist with any procedures and/or testing

- Diagnostics:

Phlebotomy

- Dip urinalysis

- EKG

- Viral swabs including covid and flu

- Bladder scans

- Any other testing within the scope of the medical assistant and the direction of the provider

- Prepare and administer medications accurately and safely in accordance with established clinical standards.

- Administer immunizations as prescribed and directed by clinical leadership.

- Process prior authorizations for patient medications efficiently.

- Demonstrate knowledge of and strict compliance with OSHA safety standards and protocols.

- Safeguard patient rights by maintaining the strict confidentiality of personal, medical, and financial information in compliance with HIPAA regulations.

- Provide general health education and instructions to patients as appropriate.

- Transmit prescriptions and refill requests to pharmacies as authorized by attending providers, ensuring prompt documentation within the medical record.

- Assist clinic providers with clinical examinations and treatment procedures.

- Perform patient triage duties adhering to established practice guidelines and clinic schedules assigned by management.

- Inspect examination room equipment for cleanliness and proper setup; clean and restock examination rooms regularly.

- Verify receipt of ordered diagnostic test reports and ensure accurate incorporation into electronic health records via electronic transfer or scanning.

- Prepare diagnostic reports for provider review, confirming appropriate entry into the electronic medical record system.

- Provide coverage and relief support for clinic team members during scheduled and unscheduled breaks.

- Prepare and administer medications and immunization injections as authorized by supervising physicians or nursing staff.

- Support employee health initiatives, including PPD screenings, influenza vaccinations, and initial workplace injury care.

- Assist patients and healthcare providers in completing required medical documentation.

- Execute EHR clinical intake by reviewing medication profiles, allergies, and pertinent health history, measuring vital signs, and entering data into resident records under provider supervision.

- Perform other job-related duties as assigned.

Core Competencies

- Strong patient service, interpersonal, and communication skills.

- Ability to maintain accurate records and protect confidential information.

- Strong organizational skills, attention to detail, and time management.

- Ability to multitask and adapt to changing clinical priorities.

Physical Requirements

- Ability to stand and walk for extended periods while providing patient care.

- Ability to sit, bend, stoop, reach, and occasionally kneel while performing clinical and administrative duties.

- Ability to lift, carry, push, or pull medical supplies and equipment, and assist patients as needed, within established safety guidelines.

The Experience Youll Bring

Required

- Certified as a Medical Assistant in the state of Virginia.

- Ability to perform CPR and relief of an obstructed airway.

- Familiarity with Microsoft and Google applications.

- Knowledge in Electronic Medical Records (EMRs).

- Flu-Vaccinated

Preferred

- Experience in an outpatient clinic or healthcare setting

Compensation & Benefits

- Compensation Range: $16.80- $19.75 per hour (based on relevant experience)

- PRN Employee Perks Include:

40% Discount on in-house dining

- Access to our 24 hour on-site Gym and Pool

- Access to the Employee Assistance Program (EAP)

At-Will Employment Statement
Employment with our organization is at-will, meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.