Sr PM EU Hub Dlvy, Partner LC, EU Hub Delivery

Description

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively.

Amazon Hub Delivery enables local small businesses — from neighborhood shops to convenience stores — to partner with Amazon and deliver packages to customers' doors. It is one of the fastest-growing delivery channels within Amazon Logistics, extending our reach into areas where traditional last-mile methods struggle: rural communities far from Amazon facilities, dense urban centers with pedestrian zones and parking restrictions, and neighborhoods where a familiar, local presence makes the difference. After establishing a strong foundation in Spain, Hub Delivery is now entering an ambitious European expansion phase — scaling the partner model to diverse markets with distinct regulatory, cultural, and operational landscapes.

Are you excited by the challenge of building products that thousands of small businesses rely on every day? In this role you will own the Partner Lifecycle domain within our EU Hub Delivery team, shaping how partners experience Amazon — from the moment they discover the program through onboarding, daily operations, performance management, payments, and long-term engagement. You will help define the product strategy and roadmap that keeps our partner base healthy, productive, and growing across Europe. European expansion is the defining challenge ahead: you will play a central role in ensuring our partner-facing products are ready for each new market, adapting what works and building what doesn't yet exist.

You will work at the intersection of business, technology, and operations. On any given week you might be writing or reviewing a business requirements document for a new partner-facing feature, digging into performance data to prioritize your backlog, aligning with a worldwide product team on a deployment timeline, or reviewing a country-specific requirement before a launch. You will collaborate with engineering, operations, marketing, account management, and finance teams across Europe and the US, regularly presenting to senior leadership.

If you thrive in ambiguity, switch fluently between strategy and execution, and are energized by scaling a program that directly impacts local businesses and the customers they serve, we would love to hear from you.

Key job responsibilities
- You will define and own the EU product roadmap for the partner lifecycle — covering onboarding, operational tooling, performance management, service-level frameworks, payments, and partner engagement.
- You will work on OP, and write/review detailed business requirements documents, working with EU country teams to capture local needs and with worldwide product and engineering teams to ensure timely, high-quality execution.
- You will manage the product backlog for EU: identify opportunities through data analysis and partner feedback, prioritize against business impact, and groom requirements with engineering counterparts.
- You will drive EU readiness for worldwide product launches — evaluate feature fit, identify regulatory and operational gaps, coordinate change management, and ensure smooth rollouts across markets — and own post-launch performance by defining success metrics, monitoring adoption and quality, and iterating on features.
- You will collaborate cross-functionally with operations, finance, legal, marketing, account management, and acquisition/business development teams to ensure product decisions are grounded in commercial reality and local context.

Basic Qualifications

- Experience overseeing roadmap strategy and definition throughout the product life cycle from concept to end of lifecycle
- Bachelor's degree, or experience as a product manager or owner
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience with feature priotization and product roadmap tradeoffs
- Experience using data and metrics to influence senior leadership and drive organizational change
- Speak, write, and read fluently in English

Preferred Qualifications

- Experience working with technical and business stakeholders from global cross-functional teams
- Experience managing technical products or online services
- Master's degree in engineering, management, or technology

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

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