Project Coordinator-Supervisor

Hillsborough County Board of County CommissionersTampa, FloridaOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Job Overview

Performs administrative and operational duties associated with coordinating assigned projects and related activities within a department.

Starting Salary $55,099- $67,225/ yearly

Ideal Candidate

The Project Coordinator Supervisor performs administrative and operational duties associated with coordinating assigned projects, work activities, and related functions within the Infrastructure Maintenance Division of the Water Resources Department. This is an in‑office working supervisory and operational coordination position. It is not a project management or construction project manager role.

The ideal candidate will also bring strong administrative and supervisory experience. Responsibilities include employee payroll and timekeeping oversight, recruitment and onboarding support, training coordination, records management, purchasing and requisition support, document preparation, data‑quality review, and other division‑level administrative functions. The Supervisor ensures consistent administrative processes and may contribute to procedure development or process improvements.

Strong leadership, communication, and customer‑service skills are essential. The ideal candidate sets clear expectations, supports employee development, communicates effectively with field personnel and leadership, resolves routine workflow issues, and exercises discretion when handling sensitive employee, payroll, financial, or operational information.

The ideal candidate is a highly organized, service‑oriented supervisor with experience supporting daily maintenance operations in a utility, field service, facilities, or similarly complex operational environment. The Supervisor oversees Project Coordinators who operate in a call center environment dispatching service calls, assigning work orders, and monitoring them through completion. The PCS will be responsible for handling call escalations and, during emergencies or staffing shortages, may be required to assist directly with call intake and dispatch functions.

The Supervisor ensures that Project Coordinators effectively review work requirements, prioritize assignments, coordinate labor, materials, equipment, and parts, and support daily and emergency operations for teams such as Meter Maintenance, Preventive Maintenance, and other infrastructure maintenance workgroups. This role requires sound judgment, attention to operational priorities, and the ability to adjust schedules when emergencies, staffing changes, material availability, or competing service needs affect planned work.

The successful candidate will be proficient with work management systems, databases, scheduling and timekeeping applications, document‑management platforms, and standard office software. Experience improving administrative or operational processes, maintaining accurate records, and using work‑order information to support operational decisions is highly desirable. The preferred candidate is adaptable, accountable, detail‑oriented, and committed to safety, regulatory compliance, reliable utility service, continuous improvement, and public service.

Core Competencies

- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note : The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

- Performs project management work by coordinating small to moderate projects or elements of larger complex projects.
- Directs and coordinates activities concerned with the implementation and completion of assigned projects.
- Prepares or assists in the preparation of contract drafts, requests for proposal, and other related documents for review.
- Manages project operations to ensure adherence to project plans and schedules.
- Identifies, tracks, monitors and communicates project-related tasks, issues, scope changes, variances and contingencies that may arise during the project.
- Monitors project budget, monitors status of allocated funds and controls expenses.
- Prepares reports and maintains project documentation.
- Performs other related duties as required.

Job Specifications

- Knowledge of the principles and practices of project management.
- Knowledge of the processes, activities, requirements and objectives of the functional area to which assigned.
- Ability to communicate effectively both orally and in writing.
- Ability to manage multiple tasks and solve problems involving several variables or unique situations.
- Ability to establish and maintain effective working relations with others within and outside own organization.
- Ability to manage the details of projects, track activities and meet deadlines.
- Ability to collect, organize and analyze data and make logical decisions.

Physical Requirements

- While performing duties of this job, the employee is regularly required to talk or hear.
- This position is primarily sedentary.

Work Category

- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

​​​​​​​ Minimum Qualifications Required

- Graduation from an accredited four-year degree granting college or university; AND
- One year of experience managing projects, programs or activities; OR
- An equivalent combination of education (not less than possession of a High School diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.

​​​​​​​ Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.

Additional Job Requirements

A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:

- Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to:

- Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
- Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
- Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
- Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)

- Possess the necessary job-related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL)