Sr. Benefits & Leaves Administrator

JOB SUMMARY:

The Senior Benefits & Leave Administrator is responsible for the administration, compliance, and operational management of the organization's health, welfare, retirement, and leave of absence programs. Serving as a subject matter expert for benefits and leave administration, this role manages complex employee cases, oversees vendor relationships, ensures compliance with federal and state regulations including ERISA, ACA, HIPAA, COBRA, FMLA, and ADA, maintains HRIS and data integrity, conducts audits and reporting, and partners closely with Payroll, HR, Finance, and external vendors to deliver a seamless employee experience. The position requires advanced knowledge of benefits and leave programs, strong analytical and technical skills, and the ability to independently drive operational excellence, process improvements, and compliance initiatives across the Total Rewards function.

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

· Administer medical, dental, vision, life, disability, voluntary benefits, retirement, COBRA, FSA/HSA, and wellness programs.

· Manage employee eligibility, enrollments, life events, and benefit changes.

· Serve as the escalation point for complex employee benefit issues and carrier disputes.

· Conduct regular audits and reconciliations between carriers, payroll, and HRIS systems.

· Support annual open enrollment planning, testing, implementation, communications, and employee education.

· Develop and maintain benefits procedures, workflows, and documentation to improve operational efficiency.

· Manage all aspects of leave administration, including FMLA, ADA, parental leave, personal leave, military leave, disability leaves, paid family leave programs, and workers' compensation coordination.

· Oversee complex leave cases from initiation through return to work.

· Lead the ADA interactive process and accommodation administration.

· Coordinate return-to-work activities, transitional work arrangements, and fitness-for-duty requirements.

· Ensure timely communication with employees, managers, healthcare providers, and third-party administrators.

· Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, IRS regulations, state leave laws, and other applicable requirements.

· Maintain compliance notices, plan documents, SPDs, SBCs, leave policies, and employee communications.

· Support internal and external audits, including benefits audits, Form 5500 reporting, leave documentation reviews, and regulatory inquiries.

· Identify compliance risks and recommend corrective actions and process improvements.

· Maintain and validate benefit and leave configurations within HRIS systems.

· Manage data integrity, audits, reporting, and reconciliation activities.

· Coordinate benefit carrier interfaces, EDI file feeds, system testing, and troubleshooting.

· Generate and analyze reports related to enrollment, leave utilization, claims, compliance, and workforce trends.

· Develop dashboards and metrics that support strategic decision-making.

· Manage relationships with insurance carriers, disability vendors, leave administrators, brokers, and third-party administrators.

· Monitor vendor performance, service-level agreements, and issue resolution.

· Assist with renewal processes, implementation activities, and benefit program enhancements.

· Analyze utilization, leave trends, and claims data to support recommendations for program improvements.

· Provide expert guidance to employees regarding benefits, leave programs, accommodations, and claims issues.

· Educate managers on leave requirements, accommodation obligations, and benefit-related processes.

· Develop communications, presentations, FAQs, and educational materials to improve employee understanding and engagement.

· Support HR leadership with complex employee relations matters involving benefits and leave administration.

· Additional duties as assigned

QUALIFICATIONS/REQUIREMENTS:

1. Education & Experience:

· Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or a related field required.

· Minimum of 5-7 years of progressive experience in benefits administration, leave management, or total rewards.

· Advanced knowledge of health and welfare plans, retirement plans, disability programs, and leave administration.

· Experience managing FMLA, ADA accommodations, state leave programs, and disability administration.

· Experience working with HRIS platforms such as Oracle, UKG, Workday, or ADP.

2. Advanced skillset with Microsoft Office Suite (Excel, Word, Power Point, Outlook), Adobe and HRIS system.

3. Strong interpersonal skills – both oral and written.

4. The ability to work in a fast-paced environment and meet deadlines.

5. The ability to work with individuals at all organizational levels, particularly peers, team members, and department managers.

6. Handle employee and organization information in a confidential manner.

7. The ability to multi-task and accomplish ongoing tasks and project assignments in an accurate and timely manner with minimal level of supervision.

PATIENT POPULATION SERVED:

None

MANUAL SKILLS:

Portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity.

PHYSICAL EFFORT:

1. Duties may involve lifting and moving boxes such as computer paper that weigh up to 35 pounds.

2. Duties may involve walking to different hospital departments and affiliates.

PHYSICAL ENVIRONMENT:

Generally pleasant working conditions. Nature duties performed present little or no potential for job-related accidental injury.

Minimum Salary
52.23
Maximum Salary
83.57