People Support Manager - West Region

About the opportunity

SWCA Environmental Consultants is seeking a People Support Manager to join our Human Resources team and support employees and leaders across SWCA’s West region and other assigned corporate departments. In this role, you will partner closely with leadership to foster positive employee working environments, strengthen communication between employees and managers, and provide thoughtful, proactive solutions to workplace matters. You will also help lead Employee Relations efforts and People Support programs, with a focus on delivering responsive, consultative support and a positive employee experience.

Reporting to the Senior People Support Director, this role will provide consultation, facilitation, and resolution strategies for workplace issues while supporting the consistent application of employee-related policies and practices. This role will balance effective employee relations with regulatory compliance, building trusted and collaborative relationships with employees, managers, and business leaders throughout the West region and corporate departments as assigned.

This is a full-time, regular (with benefits), salaried/exempt position that is 100% distributed (=remote). This position reports to our Phoenix, AZ corporate office, but applicants can reside anywhere in the U.S. This role offers the opportunity to lead a team, mentor staff, lead technical work, and play a key role in advancing the business partner model.

To be considered for this position, please submit a cover letter .

Application Deadline : Applications are due at 5:00 PM AZT on Saturday November 21.

What you will accomplish

- Provides strategic HR consultation services to operations leaders, advising on best practices for employee relations, acquisition and international integration, performance management, and compliance with domestic and international employment laws. Offers expert guidance to support effective decision-making and ensure legal compliance.

- Develops and implements company-wide HR policies and programs that support and enhance the operational effectiveness of the organization. Ensures policies are aligned with organizational goals and industry standards.

- Leads corporate initiatives focused on employee engagement, performance management, and retention, designing programs that foster a positive and productive work environment. Implements strategies to enhance employee satisfaction and organizational performance.

- Collaborates with operations leaders to identify and address workforce planning needs, ensuring the organization has the talent required to meet its strategic goals. Develops and implements workforce planning strategies to support organizational growth and success.

- Designs and delivers training programs for operations leaders and employees, focusing on leadership development, compliance, and other critical HR topics. Ensures training initiatives are aligned with organizational goals and enhance employee capabilities.

- Conducts regular audits of HR practices and compliance within Operations, identifying areas for improvement and ensuring adherence to legal and regulatory standards. Provides recommendations to address gaps and enhance compliance.

- Leads efforts to ensure all domestic and international reporting and regulatory requirements are met by coordinating compliance activities and monitoring adherence to relevant laws and regulations. Ensures timely and accurate reporting.

- Leads diversity and inclusion initiatives at the corporate level, developing strategies and programs that promote a diverse and inclusive workforce. Works to embed DE&I principles into the organizational culture.

- Manages corporate HR projects and initiatives, coordinating cross-functional teams and ensuring successful implementation and alignment with organizational goals. Oversees project timelines, resources, and outcomes to achieve desired results.

- Analyzes HR metrics and data to provide insights and recommendations to operations leaders, supporting data-driven decision-making and strategic planning. Uses data analysis to identify trends and develop actionable solutions to improve HR practices.

- Follows applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.

- Performs related work as assigned.

Additional Job-Specific Responsibilities

- Lead, coach, and mentor a small team of business partners to support their professional growth.

- Review employee relations matters, provide guidance, and escalate issues as needed to keep team operations running smoothly.

- Manage the EthicsPoint system and coordinate the prompt investigation and response to reported complaints.

- Analyze and report on exit survey data to identify voluntary turnover trends and opportunities to strengthen employee engagement and retention.

- Manage the Employee Engagement Survey program in partnership with the People Support Director, Senior Leadership Team, and Operational Leadership, including the company-wide engagement survey and quarterly pulse surveys.

- Support execution of the bi-annual Performance Review program, including communications, leader training and coaching, completion tracking and reporting, and timely support for performance review questions.

- Monitor the HR Confidential email inbox, including occasional nights and weekends, to support responses to all emails within 24 hours.

- Collaborate with fellow People Support team leads to spot opportunities, grow the team, and advance team and organizational initiatives as a trusted leader and partner.

- Collaborate confidently with departments across the organization and within HR, navigating gray areas and a matrixed structure.

- Model SWCA’s core values and commitment to DE&I.

- Continually evaluate People Support processes and identify opportunities for improvement.

Minimum Qualifications

Knowledge normally obtained through a bachelor's degree. Six years of relevant, progressively responsible experience, including some experience managing others. Eight years of related experience is preferred; or any equivalent combination of experience, performance, training, and/or education.

Experience and qualifications for success

- Bachelor’s degree in human resources, business administration, or relevant field, or equivalent experience.

- Six (6) years of experience in Human Resources or relevant role supporting employee relations, with at least two (2) years in a supervisory or leadership role.

- Strong understanding of labor and employment law.

- Ability to build credibility and trust at every level of the organization while remaining fair and impartial.

- Exceptional interpersonal and cross-cultural collaboration skills.

- Excellent written communication and research skills.

- Strong influence, counseling, and coaching skills.

- Technically savvy with data analysis skills and ability to learn new systems and platforms.

Preferred qualifications:

- Eight (8) years of experience in Human Resources or relevant role supporting employee relations.

- Relevant HR certifications: PHR, SPHR, GPHR, SHRM-SCP.

- Experience working in a consulting or professional services company or similar industry with billable hours.

- Experience with Ceridian Dayforce and/or SharePoint a plus.

- Flexible working hours to support employees across different time zones.

Other Job Conditions

When drug testing is required

Applicants must be willing to participate in drug and alcohol screening as part of the pre-employment process, when required by project or client requirements.

When driving is required

Applicants must possess a valid driver's license and meet SWCA's driver requirements.

When traveling is required

This position may require domestic travel, including travel by commercial airline. Candidates must be able to obtain and maintain all valid travel documents and identification required for work-related travel throughout the duration of employment.

Safety Expectations

L ead level:  Drives compliance of safety policies and reporting requirements to ensure overall team safety.

Work Environment

Work is regularly performed outdoors and involves hiking over uneven terrain, lifting and carrying equipment up to 25–50 pounds, and working in varying/extreme weather conditions. Employees may be exposed to vegetation, wildlife, insects, dust, chemicals, sharp or heavy tools, and other environmental conditions while following required safety procedures.

Pay Range

SWCA is committed to salary equity and transparency. The expected pay range for this USA-based position is $95,004.00 to $123,396.00 per year. Actual pay may vary based on experience, qualifications, geographic location, and other factors permitted by law. Eligible employees may also receive performance-based bonuses.

As a 100% employee-owned company, we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan, 401(k) with profit sharing, medical, dental, and vision coverage, paid time off, wellness programs, and professional development opportunities.

Closing

If you need accommodation due to a disability, please contact [email protected].

If you require assistance with the application process, please contact [email protected].

Use of Technology in Hiring

SWCA may use approved technology, including AI-assisted tools, to support parts of the application and recruiting process. All selection and hiring decisions are made by SWCA employees, and candidates are not selected or rejected by automated systems. We are committed to a fair, transparent, and human-centered hiring experience.

Candidate Use of AI

Candidates may use AI tools to help prepare application materials and interviews. However, all application materials, assessments, and interview responses must accurately reflect their own experience, skills, and qualifications. AI must not be used to fabricate experience, complete assessments on their behalf, or otherwise misrepresent their background or abilities.

Equal Opportunity Employer

SWCA Environmental Consultants is an Equal Opportunity Employer. We encourage applications from women, minorities, veterans, and individuals with disabilities. We are committed to creating an inclusive workplace where all employees can thrive.

SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA’s continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.