Warehouse Supervisor

JohnsByrneChicago, Niles, IllinoisOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

The Warehouse Supervisor is responsible for overseeing daily warehouse operations at the Howard location, with a primary focus on staff supervision, product movement, inventory accuracy, and continuous improvement. This role ensures that products are moved, staged, and stored accurately and efficiently while maintaining a safe, organized, and productive work environment. The supervisor will also lead special projects, support process improvements, and help drive consistency across warehouse operations.

ESSENTIAL DUTIES and RESPONSIBILITIES:

1. Staff Supervision & Development

- Supervise and support second-shift warehouse employees, including material handlers and other assigned personnel.

- Assign daily responsibilities, prioritize workloads, and monitor productivity and work quality.

- Provide coaching, training, and performance feedback while holding employees accountable for established processes and expectations.

- Promote a safe working environment and ensure compliance with company procedures and equipment safety requirements.

- Communicate shift updates, operational issues, and outstanding tasks to management and other shifts to ensure a smooth handoff.

2. Product Movement & Warehouse Operations

- Oversee the movement of products throughout the warehouse, ensuring timely and accurate transfers, staging, and storage.

- Ensure products are moved to the correct locations and are available when needed for shipping or production.

- Monitor warehouse flow and identify opportunities to improve space utilization, organization, and material handling efficiency.

- Ensure all warehouse transactions are completed accurately and in a timely manner.

- Coordinate with shipping, receiving, production, and other departments to maintain an efficient flow of materials.

3. Inventory Control & Accuracy

- Maintain accurate inventory through cycle counts, spot checks, location audits, and timely system transactions.

- Investigate inventory discrepancies and implement corrective actions to prevent recurring issues.

- Ensure products are properly identified, labeled, and stored in designated locations.

- Partner with inventory control and other departments to resolve inventory issues and maintain system accuracy.

4. Special Projects & Continuous Improvement

- Lead and support special projects related to inventory accuracy, warehouse organization, product movement, and operational efficiency.

- Assist with warehouse layout improvements, location optimization, process standardization, and implementation of new procedures.

- Identify opportunities to reduce errors, eliminate unnecessary product movement, and improve productivity.

- Track project progress and communicate results, challenges, and recommendations to the Warehouse & Logistics Manager.

- Support the development and implementation of standard operating procedures and best practices across warehouse operations.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position .

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position .

Qualifications

Education

- High School Diploma

Experience and/or Training

- Previous warehouse experience; demonstrated leadership or supervisory experience preferred.

- Strong understanding of inventory control, warehouse transactions, product movement, and material handling processes.

- Strong organizational skills and attention to detail, with a focus on inventory accuracy.

- Ability to lead a team, manage competing priorities, and resolve operational issues.

- Strong communication and problem-solving skills.

- Ability to work the assigned second-shift schedule and support operational needs.

Licenses/Certificates

- Forklift certification or the ability to obtain certification, as required.

Technology/Equipment

- Experience using an inventory management or warehouse management system.

PREFERRED QUALIFICATIONS:

Education

- Associate or bachelors degree in supply chain, logistics, business, or a related field.

Experience and/or Training

- Demonstrated leadership or supervisory experience in a warehouse or manufacturing environment.

- Experience performing cycle counts, location audits, and inventory discrepancy investigations.

- Experience leading or supporting process improvement and special projects.

Technology/Equipment

- Proficiency with warehouse or inventory management systems, handheld scanners, and Microsoft Office.

PERFORMANCE EXPECTATIONS:

The Warehouse Supervisor is expected to take ownership of warehouse performance during the assigned shift, lead and develop employees, maintain efficient product flow, and ensure inventory accuracy. This individual should be a hands-on leader who identifies opportunities for improvement and helps build a consistent, accountable, and high-performing warehouse team.

Performance will be measured by:

- Team productivity, attendance, and adherence to standard processes.

- Timeliness and accuracy of product movement and warehouse transactions.

- Inventory accuracy and reduction of inventory discrepancies.

- Completion and accuracy of cycle counts and location audits.

- Safety performance and housekeeping standards.

- Successful completion of special projects and implementation of process improvements.

PHYSICAL AND MENTAL DEMANDS:

Physical Demands

- Standing and walking on concrete floors throughout the shift

- Operating a forklift, pallet jack, or other material handling equipment

- Lifting, carrying, pushing, or pulling up to 50 lbs.

- Using a computer, handheld scanner, and other devices

- Seeing, hearing, and speaking to communicate with employees and in a warehouse environment

Mental Demands

- Reasoning, problem-solving, and decision making when resolving operational and inventory issues

- Basic math and attention to detail for inventory counts and transactions

- Prioritizing and managing competing demands while leading a team

- Clear verbal and written communication with employees, management, and other departments

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORKING ENVIRONMENT:

Work is performed in a manufacturing environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.