About this role
Job Summary:
Customer focused individual contributor that performs preventive maintenance and adeptly manages complex repairs for Battery Electric Vehicle products directly at the customer's location.
Additionally, they serve as a service specialist, promoting team work and collaboration and act as subject matter expert offering specialized knowledge in the field. May carry out some technical guidance to less experienced Technicians.
We are looking for a talented Electric Vehicle Field Service Technician to join our Distribution business in (Fresno, CA) .
We offer sign-on bonus, relocation, competitive pay and benefits!
Will make an impact in the following ways:
- Establishes and continuously develops productive customer relationships, ensuring prompt attention to customer needs.
- Utilizes specialized tools and adheres to documented procedures and policies to diagnose and complete more complex repairs at the customer site without supervision.
- Performs preventive maintenance activities on engines and related components according to documented schedules and standards in the field.
- Completes required documentation, such as service reports.
- Completes training and maintains licensing in accordance with skill and business requirements.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensures adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation, reporting any issues or incidents to site management and supervisors.
Build customer relationships. Must be available for after hour on call rotation.
- A current valid license is required for this role - Must be 18 years old with 2 years driving experience - This role requires a 5-year motor vehicle report, free from major violations - This position is subject to Federal Transit Administration random and pre-employment drug testing requirements. This roll will be subject to on-going random drug and alcohol testing. Education, Licenses, Certifications:Apprentice Trained Mechanical Technician (Automotive Experience Preferred).
Vocational diploma from relevant technical institution.
Locally valid driving permit.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience: Intermediate field service work experience
Expert level knowledge of and/or experience with BEV products.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.