About this role
Description & Requirements The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. What is the role? The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based in São Paulo, the team is responsible for the whole Latin America and Central America region. You will be responsible for ensuring the collection of aged receivables, receipt of invoices and timely application of payments. You will work alongside internal departments to answer client queries and bringing them to a resolution. You will work alongside our New York billing team to resolve pricing issues and invoice disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. We'll trust you to: Maintain positive relationships with our customers by providing excellent service. Be accountable for a sizable collections portfolio and meet specific, targeted goals related to the aging of open receivables. Be responsible for reconcile payments, process tax certificates, credits, customer refunds and write-offs. Collaborate with our internal Sales, Contracts, Installations and Billing Teams to resolve outstanding issues. Be proactive and flexible to achieve best results. You'll need to have : Fluent English is mandatory Bachelor's degree and equivalent work experience Ability to multi-task, trouble-shoot and solve complex problems while utilizing multiple system interfaces and addressing a high volume of work within a fast-paced environment Ability to adjust priorities quickly under pressure in order to meet deadlines Flexibility within a constantly changing environment Exceptional interpersonal skills Excellent verbal and written communication skills Ability to cooperate and collaborate effectively with team members Spanish is a big plus Advanced Excel skills ERP previous experience mainly SAP Appetite to use automation tools and AI functionalities aiming to bring efficiencies We’d love to see: Minimum of 3 years of recent and relevant experience in accounting operations, corporate collections, and/or Accounts Receivable Proven ability at successfully managing a large-scale account portfolio Previous experience in a customer service or client-facing role Knowledge of SAP Interest in Finance and/or Accounting Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success. Apply Now Back to Job Search Apply Now Save this Job