Customer Bonus Specialist II

The People Operations – Customer Bonus Specialist II supports the People Operations Shared Services team through the accurate and timely processing of customer bonus transactions for the Nabors Drilling division. The role reviews applicable contract terms, enters and maintains bonus transactions in company systems, and coordinates with Sales, Operations, and Billing to obtain information and resolve discrepancies. The position provides reporting and supporting documentation to Billing and monitors outstanding transactions to ensure accuracy, timely completion, and compliance with established procedures.

MINIMUM QUALIFICATIONS

- Associate or Bachelor’s degree in Business, Human Resources, or related field (or equivalent experience).
- Minimum of 4 years of experience in an administrative, data entry, billing, or transaction processing role.
- Experience reviewing contracts and processing transactions.
- Proficiency in Microsoft Office, particularly Excel, Outlook, and Word, and experience entering and maintaining information in business systems (e.g., Oracle Fusion).
- Strong verbal and written communication skills, with the ability to work effectively with employees, managers, and cross-functional teams.
- Strong attention to detail and the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
- Ability to exercise sound judgment and discretion when handling confidential employee and business information.

PREFERRED QUALIFICATIONS

- Experience in a centralized or shared services environment.
- Previous experience in the oil and gas industry, preferably drilling services.
- Familiarity with customer contracts, bonus processing, or billing procedures.
- Intermediate Microsoft Excel skills, including formulas, filters, and pivot tables.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Based out of the Houston Office in a standard office environment with extended periods of sitting and computer use. Work may require flexibility to meet processing deadlines and peak-volume periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

#LI-TM007

Work Authorization Requirement: Candidates must be currently authorized to work in the United States on a full-time basis. Nabors does not provide work visa sponsorship for this position, now or in the future.