Product Manager for Account and Deposit Solutions

We are currently seeking an experienced individual to join in the role of Product Manager for Account and Deposit Solutions . This is a role within HSBC’s Global Payments Solutions (GPS) business, based in Mexico.

Global Payment Solutions (GPS) is made up of almost 10,000 people, across more than 50 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated country, regional and global support. Our expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional and country awards.

In today’s increasingly complex environment where regulations and business models are evolving fast, clients often need more than a standard current account to support their wider business needs. GPS Liquidity & Investment provide a range of informed choices to stay compliant, optimize liquidity, and stay efficient.

The role is to be responsible for the end-to-end Accounts and Term Deposits products for Mexico and oversight in LATAM Region. This role demands proactive and continuous engagement with a wide range of internal stakeholders such as: Global Accounts and Deposits Solutions teams, Treasury, Finance, Operations, IT, and risk stewards.

In this role, you will:

- Coordinate different activities with LATAM countries (Brazil and Chile).

- Actively participate in IT projects aimed at enhancing our operational efficiency, maintaining our competitive edge, and keeping regulatory requirements

- Pricing optimization activities to ensure financial performance of the business.

- Manage liquidity metrics and overseeing insurance deposit cost control, which are vital for our regulatory compliance, and cost targets of the year.

- Global Product Strategy execution with primacy for P&L

- Align IT Investment & Prioritization for Global Programs with Local Oversight

- Oversight for Product Governance, Product Risk Mitigation and Product Fraud Prevention.

- Start the change through innovation and transformation of processes.

- As Responsible for accounts and term deposits products, changes, fixes, modifications or new releases should be leading and coordinating efforts among teams (Product, Tech, Ops., etc.)

- Capacity to communicate to different Areas and Levels of the organization, as well as reconcile differences between areas.

- Understand how Finance interacts with Liquidity Management, as well as Treasury.

- Analyse and investigate customer issues affecting accounts and deposits products.

To be successful in this role you should meet the following requirements:

- 5 years of experience in Corporate Banking.

- Strong analytical and problem-solving skills, with the ability to assess complex issues and identify practical solutions.

- Ability to perform effectively under pressure while managing multiple priorities.

- Proactive approach, with strong ownership and accountability.

- Customer-focused mindset and commitment to delivering timely and effective solutions.

- Excellent written and spoken communication skills both in Spanish and English; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.

- Strong and effective stakeholder management skills, ability to build effective networks across business areas, developing relationships based on mutual trust with clients and stakeholders.

- Excel well knowledgeable as it is the main tool used on this Area

- Data oriented programming skills as position will handle large sets of information.

We are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.