Collision Parts Specialist | Base + Commission - Tonkin Parts Center

Have you worked in a New Car Dealership for the last several years or worked in the collision industry as a parts specialist? Tonkin Parts Center is offering a rare opportunity for an experienced parts professional join our team—no nights, no weekends, no walk-up customers, or technicians, just selling directly to professionals in the collision industry electronically or over the phone!

About the Role:

At Tonkin Parts Center, we specialize in providing OEM parts to collision repair shops across the Pacific Northwest. Our 150,000 sq ft warehouse stocks over $19 million in inventory from top manufacturers like Toyota, GM, Ford, Honda, Nissan, Subaru, and more.

Were seeking a motivated, customer-focused professional to manage inbound sales calls and electronic orders. You will process parts orders and build long-term relationships with our shop customers. You will be part of a team that values accuracy, urgency, and exceptional customer service.

Why Join Us?

- Competitive pay with room for growth

- Work in a professional office setting

- Work with a knowledgeable and supportive team.

- Modern facility with a huge inventory and strong supplier relationships

- Be part of a respected, long-established organization in the Pacific Northwest

- Have the opportunity to gain experience with new manufacturers.

Collision Parts Specialist Job Responsibilities

- Assist Wholesale Customers: Provide friendly, professional, and efficient service to wholesale clients, helping them obtain the required parts or accessories to repair the vehicles in their shops.

- Locate or order parts as needed, ensuring timely fulfillment of customer orders.

- Prepare and process invoices for parts to be delivered to customer base of over 4000 customers

- Collaborate with our experienced operations team to ensure timely delivery of orders.

- Use your skills to provide valuable ETAs to our customers

- Special Orders: Process special order parts requests and follow up on back-ordered items.

- Develop and maintain strong relationships with existing wholesale customers to foster loyalty and repeat business.

- Develop a deep understanding of automotive parts and their applications, staying updated with the latest industry trends and product developments.

- Provide technical assistance and guidance to customers in selecting the right parts, identifying upselling opportunities to increase revenue.

Collision Parts Specialist Compensation & Benefits

Pay: Up to a 6-month training wage of $4,200.00 to $5,000.00 (DOE) per month while you learn! Then you will move to a Base Salary + Commission pay plan that has an opportunity for double or more!

On top of all the fun, we offer:

- Monday – Friday, specific hours depending on the route

- Day Shifts (Varied Schedule options)

- Free TriMet HopPasses

- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.

- 401(k) with Company Match

- Generous Paid Time Off that begins accruing from Day 1

- Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Collision Parts Specialist Qualifications

- Prior Experience: Experience in a new car dealership parts department, or collision center parts department.

- Customer Service Skills: Strong verbal and written communication abilities to assist customers effectively.

- Organizational Skills: Ability to manage multiple tasks and maintain an organized workspace.

- Technical Proficiency: Familiarity with Microsoft Outlook, and any of the following ordering platforms; CCC, OPS Trax, OEC- Collision Link, and Parts Trader

- Attention to Detail: Accuracy in processing orders.

- Team Collaboration: Ability to work effectively as part of a team.

- Mentally Challenging: This job will challenge your skills and give you an opportunity to grow professionally!

- High School Diploma or Equivalent: Minimum educational requirement; further certifications are advantageous.

- Adaptability and Willingness to Learn

Corporate Hiring Requirements: Must be 18 years or older & have a clean driving record with a valid drivers license, able to pass a criminal background check.

If you're looking for a role that offers variety, flexibility, and a supportive team environment, wed love to hear from you!