Project Leader, Consumer and Retail

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Practice Area

BCG’s Consumer Practice creates breakthrough strategies for clients across all consumer sectors, including Consumer products, Fashion & Luxury, and Retail. Our aspiration: BCG as the most influential company in the global consumer industry. The consumer environment and consumer behaviors are fundamentally changing as innovation and ecosystems continue to evolve. We work collaboratively to create profound and competitive impact at marquee clients. Inventing the future with the most-industry shaping ideas and capabilities.

What You'll Do

As a member of our consulting team, you will manage the design and development of long-term business strategies for consumer and retail clients in the areas of go-to-market strategy, operating model design, organizational design, and value creation in order to optimize revenue growth and organizational capability. Specific duties include: perform sophisticated market research, benchmarking, market sizing, modeling, forecasting, and decision analysis to identify growth opportunities; design and lead supply chain and distribution strategies for consumer and retail clients, including network design, inventory deployment, 3PL sourcing, and transportation optimization to reduce cost-to-serve and improve service levels; analyze fulfillment and distribution performance using operational and financial metrics to identify performance gaps and improvement opportunities; develop KPI dashboards, reporting frameworks, and compliance remediation strategies, including chargeback prevention, dispute resolution, and documentation controls; design supply chain operating models, organizational structures, governance frameworks, and implementation roadmaps; and lead large-scale operations and digital supply chain transformations, including WMS and TMS enablement, automation initiatives, omnichannel fulfillment, and integration of demand planning with S&OP processes; manage case team responsibilities including personnel assignments, research and analysis, and reports to clients; undertake critical evaluation of analytical work performed using advanced economics and financial analysis techniques; oversee and direct consultants and junior professional staff, and oversee project planning and preparation of outputs; and present findings to senior client management, and oversee business development and client relationships.

What You'll Bring

The position requires a Bachelor's degree in Business Administration, Economics, Management, or related field (willing to accept foreign education equivalent) plus three (3) years of experience as a management consultant or business analyst which must include at least one (1) year of experience providing business strategy recommendations focusing on operational efficiency and revenue growth to companies in the consumer and retail sector. In lieu of Bachelor's degree and three (3) years of experience as noted above, BCG will accept a Master's degree (or foreign education equivalent) in Business Administration, Economics, Management, or related field and one (1) year of experience as a management consultant or business analyst which must include at least one (1) year of experience providing business strategy recommendations focusing on operational efficiency and revenue growth to companies in the consumer and retail sector. Specific skills/other requirements (quantitative experience requirement not applicable to this section) - must possess the following: analyzing operational and transactional data sets, including warehouse management system (WMS), enterprise resource planning (ERP), order, transportation, and customer deduction and claims data, leveraging Excel, SQL, Alteryx, Tableau, and Power BI to isolate drivers of operational failure and financial leakage; building cost-to-serve and total cost of ownership models for distribution and fulfillment networks, including activity-based cost allocation, labor standards and productivity modeling, freight and accessorial cost modeling, and scenario analysis of network, flow-path, and outsourcing alternatives; applying retail customer compliance and vendor requirement frameworks, including retailer routing guides, electronic data interchange (EDI) transaction sets such as advance ship notice (856) and invoice (810), packaging, labeling, and value-added services (VAS) standards, and retailer penalty and deduction schedules, to assess compliance exposure and design preventive controls; designing operational performance management systems, including KPI hierarchies and dashboards, service level agreement (SLA) definition, third-party logistics (3PL) provider scorecards and governance forums, and weekly and monthly performance review cadences; applying consumer and retail commercial frameworks, including consumer and channel segmentation, assortment and price-pack architecture, customer and account profitability analysis, and demand forecasting, to align supply chain and operations decisions with go-to-market and commercial strategy; applying advanced economic and financial analysis theories including competitive cost and decision analysis, capabilities assessment, portfolio review based on financial reports, and experience and scale curve analysis; conducting advanced analysis of scale economies, seasonal effects on financial forecasts, impact of uncertainties on business outcomes, corporate financing policies, and evaluation of factors that influence a company's debt capacity; and managing individuals, teams and processes.

Additional info

Multiple positions available. Applicants will only be considered for Durham, North Carolina office location. Partial telecommute benefit available. Must report to and reside within commutable distance of the listed BCG office. Domestic/international travel required (up to 80%) based on client/company need. M-F, 9:00 a.m. to 6:00 p.m. 45+ hours per week. Salary range: $225,400.00 - $252,900.00 per year.

In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG’s Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:

- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
- Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
- Vision insurance with coverage for both glasses and contact lenses annually.
- Reimbursement for gym memberships and other fitness activities.
- Fully vested retirement contributions made annually, whether you contribute or not.
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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