Lead Software Engineer - Salesforce- Business Banking

JPMorgan Chase & Co.Plano, TexasOn-siteFull-timeSenior, 5–8 yearsListed 12 minutes ago

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About this role

We are seeking a senior, hands-on Salesforce engineer who can design and deliver secure solutions while coaching and influencing across teams. You will own end-to-end technical execution (design through production support), support architectural evaluations with internal and external partners, and help modernize platforms through automation, optimization, and capabilities including AI/LLM and Agentforce .

Key Responsibilities

- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.

- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

- Design, develop, and troubleshoot software solutions; break down complex technical problems using practical, effective approaches.

- Build secure, production-grade code; review, debug, and improve code written by others.

- Identify recurring issues and implement elimination/automation strategies to improve the operational stability of applications and systems.

- Participate in evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and fit within the enterprise information architecture.

- Contribute to communities of practice to drive awareness and adoption of emerging technologies across software engineering.

- Contribute to a team culture rooted in diversity, equity, inclusion, and respect.

Required Qualifications (Must Have)

- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.

- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.

- Senior-level engineering experience with demonstrated coaching/mentorship, while remaining hands-on.

- 5+ years of Salesforce development experience , including deep expertise in:

- Agentforce and AI/LLM-related capabilities/use cases

- Apex

- Lightning Web Components (LWC)

- Triggers, Flows

- Sales Cloud, Service Cloud, Financial Services Cloud (FSC)

- REST APIs, web callouts/integrations

- Strong communication skills and executive presence; able to explain technical details clearly, including how systems work end-to-end and why design decisions were made.

- Proven experience handling large data volumes, performance tuning, and platform/application optimizations.

Preferred Qualifications (Nice to Have)

- Financial services industry experience.

- Experience building or integrating cloud-native applications.

- AWS experience.

- Java experience.

- Familiarity with Jira, Bitbucket, and source control/version control systems.

What Success Looks Like

- Releases delivered reliably with measurable improvements in stability and performance.

- Strong design decisions, effective code reviews, and active coaching that raises team capability.

- Scalable Salesforce solutions aligned to enterprise architecture and integration standards.