About this role
The HR/EX Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for advancing how the firm uses data, analytics, artificial intelligence, and workforce intelligence to drive better people and business decisions. The organization brings together capabilities spanning the Chief Data Office, AI & Data Science, Org Enablement & Business Intelligence, Analytics Advisors, data products and platforms, governance, Talent Intelligence, workforce planning, reporting, and employee insights.
As the Vice President, Chief of Staff in the Chief Data & Analytics Office for HR/EX , you will serve as a strategic partner to senior leadership, driving operational excellence and supporting the execution of the team’s vision. You will help accelerate the HR/EX CDAO agenda by turning strategic priorities into clear operating plans, decision-ready forums, and measurable execution across a large, matrixed organization.
You will operate with an agentic-first mindset: proactive, not reactive, anticipating needs, surfacing risks and trade-offs, and taking initiative to move work forward without waiting to be asked. At the center of a complex environment spanning HR, technology, data, business, control, and functional partners, you will connect teams, strengthen leadership alignment, improve decision speed, and build the routines, materials, and engagement mechanisms that help the organization move with focus, accountability, and momentum.
Job Responsibilities
- Serve as a trusted advisor and strategic partner to the Chief Data & Analytics Officer for HR/EX and leadership team, using sound judgment to frame priorities, decisions, risks, and trade-offs and supporting decision-making and business planning.
- Anticipate the needs of the leader and team, pre-position materials, decisions, and stakeholders, and take initiative to unblock, escalate, or reassign work without prompting.
- Partner with HR/EX CDAO leadership team members to translate strategy into prioritized plans with clear outcomes, owners, dependencies, milestones, and decision points; lead the planning and execution of complex, cross-functional initiatives aligned with business strategy.
- Facilitate core leadership forums, meetings, offsites, and strategic planning sessions end-to-end with aligned agendas, materials, owners, timelines, and follow-through on decisions and action items.
- Prepare and present executive-ready updates, talking points, briefing memos, dashboards, and leadership materials that frame business progress, risks, opportunities, and decisions for senior stakeholders.
- Define and monitor objectives, key results, and key metrics, reporting progress to leadership and recommending course corrections as needed.
- Oversee and support business governance processes, including risk management, issue resolution, and change control, ensuring compliance with firm-wide guidelines.
- Support financial and business management activities, including budgets, forecast performance, resource planning, and identification of cost-saving and efficiency opportunities.
- Identify opportunities for process improvements and steer efficiency initiatives, including automation and AI-enabled ways of working to streamline workflows, reporting, drafting, and synthesis.
- Develop and implement initiatives supporting the HR/EX CDAO people strategy to maintain a skilled and motivated workforce, while fostering a collaborative and inclusive environment that encourages innovation and creative problem-solving.
- Build and maintain strong relationships across internal functions, acting as a liaison to ensure alignment and effective collaboration across a large, matrixed organization.
Required Qualifications, Capabilities, and Skills
- 5+ years of financial services experience, with proven expertise in managing or leading complex projects or programs from inception to execution.
- Demonstrated agentic-first operating style, with a proven track record of anticipating needs, proactively moving work forward, and driving deliverables across multiple owners without waiting to be asked.
- Strong business acumen and analytical problem-solving skills, with the ability to translate strategy into operating plans and routines.
- Demonstrated experience working with data, analytics, deployments, and AI/BI tooling.
- Ability to prioritize in ambiguity and drive outcomes with urgency and discipline across many parallel workstreams.
- Exceptional verbal and written communication skills, with the ability to interact with and influence senior management and synthesize complex information for senior audiences.
- Strong project and program management skills, with exceptional attention to detail and follow-through.
- High discretion and sound judgment with confidential and sensitive matters, including talent, people, and organizational decisions.
- Proven ability to influence without authority across a large, matrixed organization and drive alignment across senior stakeholders.
- Good judgment, maturity, and poise; energetic, self-motivated, and effective under pressure.
Preferred Qualifications, Capabilities, and Skills
- Demonstrated credibility in supporting the management of a business or business function.
- Ability to forge strong internal relationships across a broad range of functions.
- Experience operating in a regulated environment, including risk, compliance, controls, issue management, or audit readiness.
- Experience supporting executive communications, business governance, and strategic planning at the leadership level.
- Familiarity with AI enablement and adoption, including experience integrating artificial intelligence solutions and automation to improve operational efficiency and drive data-informed decision-making.