About this role
Automotive Service Advisor – Acura / Honda
Great Pay. Great Benefits. Real Career Growth.
Don't Just Find a Job. Build a Career with Hanania Automotive Group!
Are you an experienced Service Advisor looking for more than just your next paycheck? Ready to work for a company that recognizes talent, rewards performance, and creates opportunities for advancement?
Hanania Automotive Group is looking for motivated, customer-focused Service Advisors to join our Acura and Honda teams!
As one of the area's growing automotive groups, we offer the stability and resources of a large company while creating opportunities for our employees to develop, advance, and build long-term careers. We believe in promoting from within and investing in the people who make our company successful.
The Hanania Advantage
- Competitive wages and earning potential
- Great benefits package, including Medical, Dental & Vision Insurance
- Voluntary Benefits
- Company-Paid Life Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) & Paid Leave Time (PLT)
- Manufacturer training and professional development
- Promotion-from-within culture
- Career advancement opportunities across multiple dealerships and brands
- Employee discounts on vehicles, parts, and service
- The stability, resources, and opportunities of a large, growing automotive group
How You'll Make an Impact
- Serve as the primary point of contact between customers and the service department.
- Welcome customers, listen to their concerns, and recommend appropriate maintenance and repairs.
- Conduct vehicle walkarounds and accurately document customer concerns.
- Prepare repair orders, provide estimates, and communicate recommended services.
- Keep customers informed throughout the repair process with timely updates.
- Coordinate with technicians, parts personnel, and service management to ensure an efficient workflow.
- Explain completed repairs, review invoices, and ensure customer satisfaction.
- Build lasting customer relationships through trust, transparency, and exceptional service.
- Help drive department performance through customer retention, service sales, and a positive customer experience
Qualifications
What Sets You Apart
- Previous automotive Service Advisor experience preferred.
- Acura, Honda, or import-brand experience is a plus.
- Strong communication, customer service, and relationship-building skills.
- Ability to explain automotive repairs and maintenance recommendations clearly.
- Comfortable working in a fast-paced, performance-driven environment.
- Organized, detail-oriented, and able to manage multiple priorities.
- Motivated by customer satisfaction, teamwork, and achieving performance goals.
- Valid driver's license with an acceptable driving record.
Why Hanania Automotive Group?
We know great employees want more than a place to work. They want a company where they can grow, be recognized, and see a future.
At Hanania Automotive Group, we are committed to developing our people and promoting from within whenever possible. With multiple dealerships, brands, and departments, your opportunities don't stop at the dealership where you start.
Start here. Grow here. Build your future here.
If you're ready to take the next step in your automotive career with a company that offers competitive compensation, great benefits, and room to advance, we want to meet you!
Employment is contingent upon successfully passing a pre-employment background check, hair follicle drug screening, and verification of a valid driver's license with an acceptable driving record.
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.