SUNPASS ACCOUNTING SPECIALIST - 55009358

Requisition No: 887147

Agency: Department of Transportation

Working Title: SUNPASS ACCOUNTING SPECIALIST - 55009358

Pay Plan: SES

Position Number: 55009358

Salary: $70,000.06

Posting Closing Date: 11/20/2026

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

806 / TOLLS FINANCIAL SERVICES

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Deborah Freed

CONTACT PHONE NUMBER: 407-264-3830

CONTACT EMAIL ADDRESS: [email protected]

HIRING SALARY RANGE: $2,692.31 /biweekly/ $70,000.06 /annually

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

SunPass Accounting Specialist / Turnpike Enterprise / Toll Financial Services / Electronic Toll Accounting)

This position will provide administrative and accounting support for SunPass financial operations by coordinating with vendors, agencies, and internal departments, processing invoices, monitoring customer accounts and collections, supporting reconciliations and financial reporting, and assisting with refunds, revenue tracking, and payment activities. The role also helps ensure compliance with accounting controls and procedures, supports audits and system improvements, and prepares reports and analyses to support management decision-making

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

Turnpike Enterprise

Mile post 263, bldg. 5315, Ocoee, FL 34761

Annual Salary:

$ 70,000.06

Your Specific Responsibilities:

Performs administrative, tracking, follow-up, documentation and coordination tasks. Provides enhanced clerical support, including cross-department communication, escalated issue tracking, and multi-system reconciliation assistance. Coordinates with third party vendors, agencies, and internal departments on open issues, maintain task lists, outstanding items, and ensure timely cross-unit follow-ups. Supports departmental workflow by preparing routine and specialized financial summaries, status logs, and coordination reports. Meets with management to provide status updates, summarize findings, and recommend corrective actions.

Prepares and submits invoices for transponder sales to retail vendors. Monitors, updates, and maintains retail invoice aging reports to track overdue items and notifies SunPass Business Partnership Manager for follow-up resolution. Provides research and support to internal departments for shipping discrepancies and remittance adjustments to ensure timely payment processing.

Assists in monitoring collection agency files and customer accounts in department and agency systems. Provides backup support for payment reconciliations and agency communications.

Provides full backup support for all bank transaction monitoring, payment card settlement activities, retail replenishment review, outstanding deposit resolution, collection agency payment tracking, non-sufficient funds, chargeback analysis, and reconciliation of payment card discrepancies to the Commercial Back Office (CBO) customer account system. Identifies accounts requiring additional review and elevates potential reporting or system issues. Reviews and approves check and credit card refunds, pending check refund print files, escalated refunds, and account adjustment requests. Monitors unclaimed funds and rejected lockbox/collection payments for vendor resolution.

10% Tracks monthly court revenue and prepares the annual allocation for applicable agencies. Reviews monthly exempt sales to verify documentation completeness and conformity with established rules. Reviews deceased and bankrupt accounts to ensure proper documentation, account flagging, and correct account system balance updates. Serves as backup to review, analyze, and finalize monthly sales tax reports for wire transfer. Serves as backup to review parking credits and confirm required approvals.

Prepares daily statistical reporting on payment card transactions, authorizations, declines, voids, and exceptions. Prepares monthly statistical reporting including payment card activity, retail replenishments, lockbox payments, deposits, collection payments, Non-Sufficient Funds (NSF) checks, refunds, chargebacks, and inquiry volumes. Assists with generating specialized reports for management as requested.

Assists in monitoring accounting controls of the customer account system and ensures adherence to policies and procedures. Completes external auditor requests and responds to inquiries related to wire distribution reconciliations. Participates in requirement-gathering meetings, identifying reporting needs, and assisting in system enhancement testing, including interoperability projects and unclaimed property initiatives

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

- Accounting principles, practices, and procedures related to electronic toll collection, revenue distribution, and financial reconciliation.

Skills in:

- Use of Windows-based applications such as spreadsheets, databases, and word processing applications.

- Accounting systems and payment processing tools.

Ability to:

- Apply applicable rules, regulations, policies, and procedures.

- Perform work in a timely, efficient, effective and professional manner.

- Perform duties under pressure and time constraints.

- Maintain effective working relationships and work independently.

- Plan, organize, and follow up on work assignments.

- Utilize problem solving concepts and find solutions.

- Guide and direct state and consultant staff.

- Perform reconciliation, and exception research.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Health insurance (over 90% employer paid)

- $25,000 life insurance policy (100% employer paid)

- Dental, vision and supplemental insurances

- State of Florida retirement package

- 10 paid holidays a year

- Generous vacation and sick leave

- Career advancement opportunities

- Tuition waiver for public college courses

- A variety of training opportunities

- Employee Assistance Program (EAP)

For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.