Shipping Coordinator

Job Summary: The Shipping Coordinator will ship items in the system and, when necessary, assist in the Warehouse.

Responsibilities: 
• Replaces damaged items and shortages or obtains credit by informing shipper and transporter of damage or shortage; returning damaged items; requesting new items or credit for shortages. 
• Prepares shipments by assembling, packing, protecting, and labeling containers. 
• Determines method of shipment by examining items to be shipped, destination, route, rate, and time of shipment. 
• Ships items by verifying identifying information and quantity and condition of items; loading and protecting items. 
• Documents items shipped by recording identifying information of items and transport information. 
• Contributes to team effort by accomplishing related results as needed. 
• Generate freight quotes for sales team.
• Verifies quantities shipped versus quantities on sales orders.
• Assembles shipping packet to include packing list, bill of lading, and labels to ensure freight arrives at its destination.
• Performs other clerical duties, as necessary.

REQUIRED SKILLS & CAPABILITIES: 
• Excellent verbal and written communication skills 
• Excellent interpersonal skills 
• Customer service skills that display empathy for both internal and external customers 
• Excellent organizational skills with emphasis and attention to detail 
• Thorough understanding of Warehouse procedures and policies 
• Ability to work independently and handle multiple projects 
• 2+ years of logistics experience
• Proficient with Microsoft Office Suite or related software

PHYSICAL REQUIREMENTS: 
• Capable of accessing all areas of the facility 
• Must be able to access a variety of spaces and shelving units by stretching, squatting, and reaching. 
• Must be able to work in cold and hot temperatures in the Warehouse.