About this role
Comprehensive Benefits Package Tuition Discounts Career Advancement
SOUTHWESTERN PA AREA AGENCY ON AGING
Overall Function:
To provide care management services to consumers receiving services through the Caregiver Support and Domiciliary Care Programs at the Southwestern PA Area Agency on Aging.
Essential Functions:
- Complete comprehensive psychosocial assessments with potential consumers and families to determine program eligibility (both programs) and placement needs (Dom Care only).
- Develops and maintains an individualized service plan (ISP) required for consumer, and oversees that services are being utilized.
- Conducts follow-up visits at prescribed intervals, maintaining regular contact with consumer and provider to ensure mutual satisfaction within program guidelines.
- Provides assistance and counseling to consumers, providers and families ensuring service delivery and social and emotional support and identifying other community resources that consumers may be able to utilize.
- Maintains a current consumer case record, consumer assessments, placement processing (Dom Care only), referrals, updates, contacts, follow-up visits, any problems and the course of action pursued.
- Prepares and submits all required case forms, reports, financial paperwork/documentation, and correspondence in an accurate and timely manner in accordance with program regulations.
- Initiates and maintains contact with appropriate health care providers and human services programs to ensure the protection of the program consumer's rights and benefits.
- Facilitate or assist with monthly consumer support groups, education, recognition events, etc.
- Participates in case conferences, meetings, and trainings as scheduled.
- Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
Qualifications
- Bachelors Degree in Social Work or related field.
- Demonstrated knowledge of financial entitlement programs and health/social services available to the consumers.
- Demonstrated ability to make incisive observations and obtain vital information during the client/family interview and/or while reviewing case records to make appropriate recommendations.
- Must not be excluded from participation in Medicare, Medicaid, or any other federal health care programs.
- Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearance.
- Ability to operate a variety of agency vehicles or transport oneself, as necessary, in the performance of essential functions.
- Ability to maintain consumer caseload.
- Ability to assist, move, and/or transport durable medical equipment, medical supplies and/or consumer's personal effects weighing up to 50 pounds.
- Ability to pack and transport cognitively and/or physically challenged consumers as needed.
Available Benefits:
- Medical and dental benefits for eligible employees.
- Retirement plan with potential for agency match.
- Tuition discounts with partnering colleges and universities.
- Career advancement opportunities.
- Generous time off for eligible employees.
- Be an SPHS Hero!
EQUAL OPPORTUNITY EMPLOYER